Workforce Transformation & Insights Specialist

Pathways

Manila

On-site

PHP 600,000 - 1,000,000

Full time

7 days ago

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Job summary

Pathways is seeking a Business Transformation Sr. Specialist to analyze data and support operational health, workforce management, and decision-making. You'll develop reporting tools, ensure governance, and drive process improvements across reporting, staffing, and automation.

Responsibilities include creating dashboards with Power BI and Excel, validating data from multiple sources, forecasting staffing, and implementing automation solutions to improve efficiency and accuracy.

Qualifications

Bachelor’s degree in business, finance, data analytics, or related field.
3+ years in process improvement, service management, or related roles.
Experience in business reporting, workforce management, and automation.
Proficiency with Excel, Power BI, Power Automate, PowerApps, SharePoint.

Responsibilities

Develop and maintain reports, dashboards, and scorecards using tools such as Power BI, Excel, and other reporting platforms
Gather, validate, and analyze data from multiple sources to ensure reporting accuracy, completeness, and consistency
Monitor KPIs, trends, variances, and operational metrics to support business decision-making
Translate data into actionable insights and recommendations for leadership and stakeholders
Ensure timely delivery of recurring reports and manage reporting calendars or submission timelines
Perform quality checks and data reconciliation to maintain integrity of reporting outputs
Partner with stakeholders to understand reporting requirements and improve report usability, relevance, and effectiveness
Identify opportunities to automate or streamline reporting processes to reduce manual effort and improve efficiency
Analyze workforce data to optimize staffing levels and scheduling
Forecast staffing requirements based on business needs and workload trends
Develop strategies to improve employee productivity and engagement
Ensure compliance with labor laws and workforce management best practices
Design and implement automation solutions to streamline workflows and improve operational efficiency
Analyze business processes and identify automation opportunities that reduce manual effort and increase accuracy
Collaborate with stakeholders to gather requirements, map processes, and develop scalable automation solutions
Monitor, test, and enhance automation solutions to ensure reliability, performance, and continuous value delivery
Identify opportunities for process optimization and efficiency gains
Implement Lean, Six Sigma, or other methodologies to drive improvements
Facilitate training sessions and workshops on best practices
Monitor and evaluate the effectiveness of improvement initiatives