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RELIANCECARE INC. in Mandaluyong City is seeking a Workforce Management Associate to ensure accurate timekeeping, scheduling, and reporting across assigned accounts. You will support payroll readiness, optimize operations, and contribute to service delivery requirements.
The role involves encoding timekeeping data, generating client metrics reports, maintaining records, and driving continuous improvements within a dynamic workforce team.
The Workforce Management Associate is responsible for ensuring accurate and timely timekeeping, workforce scheduling, and reporting across assigned accounts, supporting payroll readiness, operational efficiency, and service delivery requirements.
Encode employee timekeeping reports in the Roosted and MyPrime systems
Encode the endorsed clinic staffing schedule per clinic/account
Generate regular and ad hoc/real-time reports on client metrics
Provide periodic reports and data trends on performance to support operations and respond to service level variations
Maintain employee records in the database
Support continuous improvement by flagging recurring issues
Perform other workforce administration and reporting tasks as assigned
Bachelor’s Degree in Business Administration, Human Resources, Statistics, or a related field.
Fresh graduate or 1–2 years of experience in workforce management, timekeeping, payroll support, or operations.
Experience in data analysis and reporting is an advantage.
Timekeeping and attendance management
Data analysis and reporting (proficiency in Excel required)
Workforce scheduling and planning
Willing to work onsite in Mandaluyong City