Workday Integrations Developer / Support Analyst (Mid to Senior)

Arch Insurance Group Inc.; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Arch Global Services Philippines is seeking a Workday Integration Specialist to monitor and support scheduled and event-driven integrations, troubleshoot failures, and ensure smooth data flows across GL, AP, AR and related finance processes.

You will design and enhance integrations using Workday Studio, EIB, Core Connectors, and related tools, while supporting security and change management in a SOX-controlled environment.

Qualifications

• 2+ years of Workday integration development and/or production support experience.
• Hands-on knowledge of Workday Studio, EIB, Core Connectors, Workday web services (SOAP/REST/RaaS), and XSLT/XPath.
• Experience with XML, JSON, CSV, APIs, ETL/data transformation, and SQL; Java, Python, or JavaScript is an advantage.
• Working knowledge of accounting/finance concepts and processes, with ability to understand financial data flows and investigate data issues across Workday and downstream systems.
• Experience with Workday Financials and/or finance integrations such as GL, AP, AR, supplier invoicing, payments/banking, financial reporting, or consolidations.
• Working knowledge of Workday integration/application security and ability to independently investigate production issues and communicate impact and resolution.

Responsibilities

• Perform daily monitoring of scheduled and event-driven Workday integrations; investigate failed, delayed, or incomplete runs and validate successful recovery.
• Troubleshoot errors using Workday integration events, logs, web-service responses, source/target data, and downstream results; perform root-cause analysis and resolve recurring issues.
• Support production integrations using Workday Studio, EIB, Core Connectors, Cloud Connect, SOAP/REST, RaaS, XSLT/XPath, XML, JSON, and CSV.
• Design, build, test, deploy, and enhance integrations, custom reports, and calculated fields supporting finance and operational processes.
• Understand and validate integration data within accounting/finance processes such as GL, AP, AR, supplier invoices, payments/banking, journals, reporting, reconciliations, and period-end activities; coordinate data issues with Finance teams.
• Support Workday Security activities including security groups, domain/business-process security, ISUs, authentication, certificates, access troubleshooting, and periodic access reviews.
• Coordinate incidents and changes with Finance, IT, vendors, and third-party system owners; maintain runbooks/documentation and follow change management and SOX controls.
• Improve monitoring, alerting, error handling, controls, and automation to reduce manual support and recurring production failures.

Skills

Workday integration development

Production support

Troubleshooting

XML/JSON/CSV handling

SQL

Java/Python/JavaScript

Education

Bachelor's degree in Computer Science / Information Systems / Finance or related field

Tools

Workday Studio

EIB

Core Connectors

SOAP/REST/RaaS

XSLT/XPath

API integration

ETL

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

• Perform daily monitoring of scheduled and event-driven Workday integrations; investigate failed, delayed, or incomplete runs and validate successful recovery.
• Troubleshoot errors using Workday integration events, logs, web-service responses, source/target data, and downstream results; perform root-cause analysis and resolve recurring issues.
• Support production integrations using Workday Studio, EIB, Core Connectors, Cloud Connect, SOAP/REST, RaaS, XSLT/XPath, XML, JSON, and CSV.
• Design, build, test, deploy, and enhance integrations, custom reports, and calculated fields supporting finance and operational processes.
• Understand and validate integration data within accounting/finance processes such as GL, AP, AR, supplier invoices, payments/banking, journals, reporting, reconciliations, and period-end activities; coordinate data issues with Finance teams.
• Support Workday Security activities including security groups, domain/business-process security, ISUs, authentication, certificates, access troubleshooting, and periodic access reviews.
• Coordinate incidents and changes with Finance, IT, vendors, and third-party system owners; maintain runbooks/documentation and follow change management and SOX controls.
• Improve monitoring, alerting, error handling, controls, and automation to reduce manual support and recurring production failures.

Required Skills / Experience

• 2+ years of Workday integration development and/or production support experience, including hands-on troubleshooting of failed integrations.
• Hands-on knowledge of Workday Studio, EIB, Core Connectors, Workday web services (SOAP/REST/RaaS), and XSLT/XPath.
• Experience with XML, JSON, CSV, APIs, ETL/data transformation, and SQL; Java, Python, or JavaScript is an advantage.
• Working knowledge of accounting/finance concepts and processes, with ability to understand financial data flows and investigate data issues across Workday and downstream systems.
• Experience with Workday Financials and/or finance integrations such as GL, AP, AR, supplier invoicing, payments/banking, financial reporting, or consolidations.
• Working knowledge of Workday integration/application security and ability to independently investigate production issues and communicate impact and resolution.

Nice to Have

• Workday Integration / Workday Pro certification
• accounting or finance systems experience
• Workday Extend or Prism
• Power Apps, Power Automate, Power BI, Decision Focus, OneStream, Alteryx, JIRA, Git/CI/CD
• insurance/reinsurance or corporate finance experience.

Core Competencies & Education

Strong troubleshooting, ownership, analytical thinking, data-accuracy focus, prioritization, and stakeholder communication. Bachelor’s degree in Computer Science, Information Systems, Finance/Accounting, or a related field preferred; equivalent hands‑on Workday experience may be considered.

10400 Arch Global Services (Philippines) Inc.