Wine Sales & Service Specialist

Ralph's Wines & Spirits; Murcia; On-site; PHP 167,000 - 257,000; Full time

Job summary

Ralph's Wines & Spirits in Murcia, Philippines, seeks a friendly sales associate to help customers select wines that match their preferences, budget, and occasion. You will provide product knowledge, maintain attractive displays, and ensure proper storage and labeling.

The role involves processing purchases at the POS, delivering excellent customer service, handling inquiries, and supporting daily store operations to meet sales targets while following safety and regulatory guidelines on

Responsibilities

• Assist customers in selecting wines based on preferences, budget, and occasion.
• Provide product knowledge and recommendations regarding wine varieties, flavors, origins, and food pairings.
• Maintain product displays, organize shelves, and ensure wines are properly stored and labeled.
• Monitor inventory levels, check stock availability, and assist with stock replenishment.
• Process customer purchases, handle payments, and operate the point-of-sale (POS) system accurately.
• Ensure the store is clean, organized, and visually appealing at all times.
• Check product quality, expiration dates where applicable, and packaging conditions.
• Assist in receiving deliveries, verifying orders, and arranging products in designated storage areas.
• Promote wine products, special offers, and store promotions to increase sales.
• Deliver excellent customer service and handle customer inquiries or complaints professionally.
• Follow store policies, safety procedures, and applicable regulations regarding the sale and handling of alcoholic beverages.
• Support daily store operations and work collaboratively with team members to achieve sales targets.

Job description

Ralph's Wines & Spirits in Murcia, Philippines, seeks a friendly sales associate to help customers select wines that match their preferences, budget, and occasion. You will provide product knowledge, maintain attractive displays, and ensure proper storage and labeling.

The role involves processing purchases at the POS, delivering excellent customer service, handling inquiries, and supporting daily store operations to meet sales targets while following safety and regulatory guidelines on