WFM Solution Architect – End-to-End Delivery Lead

Ericsson GmbH; Hinoba-an; On-site; PHP 199,000 - 345,000; Full time

Job summary

Ericsson GmbH is seeking a senior Solution Owner for the Workforce Management (WFM) platform within the MSDP team. You will drive end-to-end product ownership, design, development, and lifecycle management across multi-country networks.

You will translate business requirements into scalable technical solutions, lead delivery, ensure security and performance, and act as the primary technical interface between customers, product owners, and delivery teams in a fast-paced, agile environment.

Qualifications

• Strong experience with Workforce Management solutions, including administration, customization, and solution architecture.
• Hands-on SDLC experience across design, development, testing, UAT, deployment, and leadership.
• Ability to operate in global and matrixed environments with strong stakeholder management.

Responsibilities

• Lead solution design, development, and delivery for WFM products, ensuring high-quality and timely releases.
• Translate business requirements into scalable technical solutions, perform gap analysis, estimations, and solution documentation.
• Own the complete delivery lifecycle, including requirements gathering, design reviews, development, testing, deployment, and customer acceptance.
• Act as the technical lead and key interface between customers, product owners, release managers, delivery teams, and stakeholders.
• Drive security, performance, capacity planning, risk management, and adherence to project SLAs.
• Support integrations, third-party solutions, customer implementations, training, and go-live activities while ensuring agile delivery practices.

Skills

Workforce Management

WFM product ownership

Solution design

Tools

.NET (C#)

Oracle Database

Web Services

XML/XSL

IIS

AngularJS

HTML5/JavaScript

DevOps tools (Jenkins, Bitbucket, Ansible)

Job description

Ericsson GmbH is seeking a senior Solution Owner for the Workforce Management (WFM) platform within the MSDP team. You will drive end-to-end product ownership, design, development, and lifecycle management across multi-country networks.

You will translate business requirements into scalable technical solutions, lead delivery, ensure security and performance, and act as the primary technical interface between customers, product owners, and delivery teams in a fast-paced, agile environment.