WFM Data Science Lead Forecasting And Analytics

IntouchCX; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

IntouchCX is seeking an experienced WFM Data Science Lead in the Philippines to own forecasting data lifecycle from ingestion to modeling, shaping data standards, and developing predictive time-series and ML models to guide forecasting, operations, and finance.

Lead data quality frameworks and Looker Studio dashboards, ensuring scalable pipelines and a single source of truth. A strong WFM background and 7+ years in data science are required to join this team.

Qualifications

• 7+ years of data science experience with a focus on forecasting

Responsibilities

• Own forecasting data lifecycle from ingestion to modeling
• Build time-series and ML models for forecasting
• Drive data-driven decisions across Forecasting, Operations, Finance and IT
• Lead data quality frameworks and dashboards to ensure a single source of truth

Skills

Time-series forecasting

ML modeling

Looker Studio

WFM forecasting

Data quality frameworks

Python/SQL

Tools

Looker Studio

Job description

Job Description

IntouchCX is seeking an experienced WFM Data Science Lead to own forecasting data lifecycle from ingestion to modeling. You will define data standards, build time-series and ML models, and drive data-driven decisions across Forecasting, Operations, Finance, and IT.

Lead data quality frameworks and dashboards (Looker Studio), ensuring scalable pipelines and single-source-of-truth datasets. Strong WFM background and 7+ years in data science required.