WFM Data Analyst: Forecasting, Dashboards & Insights

Qualfon; Metro Manila; On-site; PHP 558,000 - 893,000; Full time

Job summary

Qualfon is seeking a WFM Business Analyst to bridge stakeholders and operations by turning workforce data into actionable insights. You will forecast demand, plan capacity, and support staffing strategies with dashboards and data-driven analyses.

You will collaborate with real-time analysts, schedulers, and coordinators under the WFM Manager to drive performance improvements and optimize workflows across sites.

Qualifications

• Forecast demand and capacity planning skills.
• Ability to translate workforce data into insights.

Responsibilities

• Forecast demand, plan capacity, and support staffing strategies with dashboards and data-driven analyses.
• Collaborate with real-time analysts, schedulers, and coordinators under the WFM Manager to drive performance improvements and optimize workflows across sites.

Job description

Qualfon is seeking a WFM Business Analyst to bridge stakeholders and operations by turning workforce data into actionable insights. You will forecast demand, plan capacity, and support staffing strategies with dashboards and data-driven analyses.

You will collaborate with real-time analysts, schedulers, and coordinators under the WFM Manager to drive performance improvements and optimize workflows across sites.