WFH Opportunity - Sr. Sales Engineer | APPLY NOW!

TASQ Staffing Solutions; Philippines; Remote; PHP 5,006,000 - 7,509,000; Full time

Job summary

TASQ Staffing Solutions is seeking a Sr. Sales Engineer for a fully remote role. You will act as the technical lead in the sales cycle, partnering with Account Executives to win enterprise opportunities in contact centers.

You will deliver compelling demos of AI-powered solutions, translate business needs into architectures with product/engineering, respond to RFPs, and guide AI adoption strategies with CCaaS integrations. Travel across APAC may be required.

Qualifications

• 6+ years in Contact Centre, pre-sales, solution engineering, or technical consulting.
• Experience in Conversational AI space.
• Project management or business consulting in contact center.
• Experience in managing large and strategic accounts.
• Hands-on understanding of LLMs, RAG, Agentic AI applications, conversational AI platforms.
• Prior experience selling to CCaaS solutions (Genesys, Avaya, Five9, NICE, Amazon Connect).
• Strong ability to explain technical concepts to diverse stakeholders.
• Excellent communication, presentation, and stakeholder management skills.
• Fluency in English (written and spoken).
• Willingness to travel across India/APAC for client engagements.

Responsibilities

• Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities.
• Understand customer pain points in contact centers and map them to AI-powered solutions (conversational AI, Agentic AI, knowledge retrieval, etc.).
• Deliver compelling technical presentations and demos showcasing GenAI, Agentic AI, RAG, and LLM-based solutions.
• Translate business requirements into AI solution architectures with product and engineering teams.
• Respond to RFPs/RFIs with detailed technical responses and solution designs.
• Advise clients on AI adoption strategies and integration with CCaaS platforms (Genesys, Avaya, Five9, NICE, Amazon Connect, etc.).
• Stay updated on AI trends, competitors, and agentic enterprise AI adoption.

Skills

Contact center expertise

Pre-sales / solution engineering

Conversational AI

Account management

AI concepts: LLMs / RAG

CCaaS platforms knowledge

English fluency

Travel to APAC

Job description

WFH Opportunity - Sr. Sales Engineer

Job Openings WFH Opportunity - Sr. Sales Engineer

About the job WFH Opportunity - Sr. Sales Engineer

Work Setup: Remote

Responsibilities:

• Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities.
• Understand customer pain points in contact centers and map them to AI-powered solutions
  (conversational AI, Agentic AI, knowledge retrieval, etc.).
• Deliver compelling technical presentations, demos showcasing GenAI, Agentic AI, RAG, and LLMbased solutions.
• Translate business requirements into AI solution architectures, collaborating with product and
  engineering teams.
• Respond to RFPs/RFIs with detailed technical responses and solution designs.
• Advise clients on AI adoption strategies, integration with Contact Centre platforms (Genesys, Avaya,
  Five9, Amazon Connect, etc.), and industry best practices.
• Stay up to date on AI trends, competitor offerings, and the evolving landscape of agentic applications and enterprise AI adoption.
  

Qualifications:

• 6+ years of experience in Contact Centre, pre-sales, solution engineering, or technical consulting.
• Experience in Conversational AI space.
• Must have project management and/or business consulting experience in the contact center industry.
• Experience in managing large and strategic accounts.
• Hands-on understanding of AI concepts: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Agentic AI Applications, conversational AI platforms.
• Prior experience working with or selling to Contact Centre/CCaaS solutions (Genesys, Avaya,
  Five9, NICE, Amazon Connect, etc.).
• Strong ability to explain technical concepts to both technical and non-technical stakeholders.
• Proven track record supporting enterprise sales cycles and closing large deals.
• Excellent communication, presentation, and stakeholder management skills.
• Fluency in English (written and spoken)
• Ability to travel across India/APAC for client engagements