WFH Legal Case Coordinator (Filevine)

BruntWork; Metro Manila; Remote; PHP 279,000 - 446,000; Full time

Job summary

BruntWork in Metro Manila is seeking a detail-oriented Case Manager / Evidence Support Specialist to support our legal case management operations. You will manage evidence files, organize medical records, draft and dispatch demand packages, and liaise with clients in a remote setting.

The role requires experience in legal case management or paralegal work, familiarity with medical records workflows, and proficiency with Filevine or similar software.

Qualifications

• Proven experience in legal case management, personal injury workflows, or paralegal/legal assistant roles.
• Strong written and verbal English communication skills for drafting documents and client updates.
• High attention to detail and excellent data-entry and organization skills.

Responsibilities

• Organize and manage digital evidence folders, review medical records, and track property damage documents.
• Draft and transmit legal demand letters and document incoming offers and responses.
• Process No-Fault denials and track related insurance correspondence.
• Maintain regular client contact on a 90-day cadence to obtain updates on work status, medical treatments, and expenses.
• Ensure Filevine fields and records are complete and accurate.

Skills

Legal case management

Personal injury support

Paralegal/Legal assistant

Tools

Filevine

Job description

About the role

We are seeking a detail-oriented, proactive full-time Case Manager / Evidence Support Specialist to support our legal case management operations. In this role, you will be responsible for managing evidence files, organizing medical records, drafting and dispatching legal demand packages, handling No-Fault denials, and maintaining active liaison touchpoints with clients.

Key responsibilities

• Organize digital evidence folders, review and separate medical records as needed, and track property damage documentation
• Draft comprehensive legal demand letters, transmit demands directly to insurance adjusters, and document incoming demand offers
• Process and manage No-Fault denials and track related insurance correspondence
• Maintain consistent contact with clients on a 90-day cadence to obtain updates regarding work status, medical treatments, accident/injury status, photos/videos, and out-of-pocket expenses
• Ensure all fields, data boxes, and records within Filevine are thoroughly completed, updated, and accurate

About you

• Proven experience in legal case management, personal injury support, or paralegal/legal assistant work
• Familiarity with personal injury workflows, medical record organization, and insurance demand processes
• Working knowledge of or direct hands-on experience using Filevine or similar legal case management software
• Strong written and verbal English communication skills for drafting demand letters and conducting regular client follow-ups
• High attention to detail, strong data-entry accuracy, and excellent document organization skills
• Self-motivated and reliable with the ability to manage recurring task cadences in a remote environment
• Prior experience handling No-Fault insurance claims and denials
• Demonstrated background communicating directly with US insurance adjusters and medical providers