Web-to-Print Support & UX Champion

Office Beacon LLC

Morong

On-site

PHP 300,000 - 420,000

Full time

3 days ago

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Job summary

Office Beacon LLC is seeking a detail-oriented Web-to-Print Support Specialist to join our Creative Services team. You will build, maintain, test, and troubleshoot web-to-print websites to ensure optimal performance and a seamless user experience.

Ideal candidates enjoy solving technical challenges, collaborating with cross-functional teams, and delivering high-quality digital experiences. This role offers opportunities to optimize platforms and contribute to UI/UX improvements in a fast-paced

Qualifications

Experience supporting, maintaining, or administering websites or web-based platforms.
Familiarity with website builder or e-commerce platforms.
Familiarity with Adobe Creative Suite or equivalent design software.
Strong troubleshooting and analytical problem-solving skills.
Excellent verbal and written English communication skills.
Strong attention to detail and commitment to delivering high-quality work.

Responsibilities

Monitor, maintain, and optimize web-to-print websites for performance, usability, and responsiveness.
Perform routine website updates and enhancements to ensure platforms remain current and functional.
Troubleshoot website issues, including functionality, display, and performance concerns.
Serve as the primary point of contact for technical support related to web-to-print platforms.
Collaborate with internal teams to identify, investigate, and resolve technical issues efficiently.
Document troubleshooting processes and resolutions for future reference.
Conduct quality assurance testing for new features, updates, and system integrations.
Perform regression testing to ensure existing functionality remains intact after updates.
Identify bugs, usability concerns, and opportunities for improvement.
Partner with design and development teams to enhance UI/UX