Web Product Owner & Delivery Lead
GoTyme PH (Philippines)
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Job summary
GoTyme PH is seeking a Web Product Owner to own the end-to-end website roadmap, prioritization, and governance, aligning business priorities with delivery. You will coordinate with UX/UI, SEO, Content, Marketing, Product, Strategy, Technology, and external partners to maintain a healthy backlog and roadmap.
In this role, you’ll drive cross-functional collaboration, ensure proper testing and release readiness, monitor performance dashboards, and uphold governance, compliance, and site health
Qualifications
- Bachelor's degree in IT/CS/Engineering or related field.
- Agile, Scrum, Product Management certifications preferred.
- 5–8 years of experience in website management, digital product delivery, or related roles.
- Experience managing website roadmaps, backlogs, and stakeholder requirements.
- Experience working with Agile delivery teams and development partners.
- Experience managing cross-functional stakeholders and external vendors.
- Experience within banking/financial services, fintech, telecoms, e-commerce, or digital-first organizations preferred.
- Google Analytics Certification preferred.
- CSPO or SAFe Product Owner/Product Manager preferred.
- JIRA/Atlassian certifications preferred.
- HubSpot CMS or equivalent CMS certification preferred.
- Website development lifecycle, CMS platforms, SEO fundamentals, UX/UI knowledge.
- Web analytics and reporting tools experience.
Responsibilities
- Own and maintain the overall website roadmap, ensuring alignment with business priorities and strategic objectives.
- Serve as the primary owner and point of accountability for all website enhancement, support, and optimization requests.
- Manage website demand intake, prioritization, and backlog governance.
- Develop and maintain a transparent prioritization framework balancing business, customer, technical, compliance, SEO, and UX/UI requirements.
- Facilitate roadmap planning, release planning, and prioritization discussions with stakeholders.
- Coordinate end-to-end delivery of website enhancements, projects, releases, and support initiatives.
- Partner with internal and external development teams to ensure timely and high-quality delivery of website requirements.
- Track project progress, dependencies, risks, and delivery timelines.
- Proactively identify and resolve blockers impacting delivery.
- Ensure proper testing, stakeholder signoffs, and release readiness prior to deployment.
- Act as the primary liaison between business teams and website delivery teams.
- Manage relationships with SEO, UX/UI, Content, Technology, Compliance, Marketing, and external vendors.
- Facilitate alignment among stakeholders with competing priorities.
- Communicate roadmap updates, delivery progress, risks, and dependencies to stakeholders.
- Manage agency and vendor performance against agreed deliverables and service levels.
- Define success metrics and performance measures for website initiatives and enhancements.
- Establish and maintain website performance dashboards and reporting frameworks.
- Monitor and report on website delivery, backlog health, website performance, and operational KPIs.
- Ensure post-launch measurement and review of website initiatives.
- Provide insights and recommendations to support continuous website improvement.
- Monitor website uptime, stability, performance, and operational health.
- Partner with SEO, UX/UI, Content, and Development teams to improve website effectiveness.
- Ensure technical SEO requirements are prioritized and implemented.
- Monitor website health indicators, technical issues, and performance trends.
- Drive resolution of critical website issues and technical debt.
- Promote best practices for website usability, accessibility, and performance.
- Ensure website initiatives comply with governance, brand standards, legal, regulatory, and security requirements.
- Maintain website documentation, process, and change management controls.
- Ensure required approvals are secured prior to deployment.
- Support audit and compliance requirements relating to website changes and operations.
- Ensure website design and visual output adhere to brand and UX standards.
Skills
Education
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Job description
GoTyme PH is seeking a Web Product Owner to own the end-to-end website roadmap, prioritization, and governance, aligning business priorities with delivery. You will coordinate with UX/UI, SEO, Content, Marketing, Product, Strategy, Technology, and external partners to maintain a healthy backlog and roadmap.
In this role, you’ll drive cross-functional collaboration, ensure proper testing and release readiness, monitor performance dashboards, and uphold governance, compliance, and site health
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