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Trans World Trading Company, Incorporated is seeking an on-site Water Treatment Service Engineer to maintain water treatment systems, perform inspections, and support customers with operation and troubleshooting.
The role includes supervising technicians, conducting water analyses, and preparing reports while coordinating with Sales and Service teams for optimal system performance. Travel to customer sites is expected as part of fieldwork.
The Water Treatment Service Engineer is responsible for providing technical support, conducting preventive and corrective maintenance, troubleshooting water treatment systems, and assisting in the implementation of chemical cleaning projects. The role involves conducting on-site inspections, water analysis, equipment installation, and customer training to ensure the efficient and reliable operation of water treatment systems.
Perform preventive and corrective maintenance of water treatment systems.
Conduct regular site inspections, troubleshoot technical issues, and recommend appropriate corrective actions to minimize system downtime.
Provide technical assistance to customers regarding system operation, maintenance, and troubleshooting.
Respond to customer service requests promptly and professionally, including conducting on-site technical support when necessary.
Conduct site surveys and ocular inspections of boilers, cooling towers, chillers, and other water treatment systems.
Perform on-site water analysis, jar testing, and other relevant technical assessments.
Prepare and maintain service reports, job sheets, maintenance records, and water analysis reports.
Present findings and recommend necessary system adjustments, repairs, or improvements based on inspection and analysis results.
Supervise technicians during the implementation of chemical cleaning projects.
Oversee the installation and setup of chemical feed pumps, chemical drums, and other related equipment.
Conduct basic training for customers, operators, and site personnel on system operation, daily maintenance, and proper handling practices.
Provide technical support to the Sales team during customer consultations, site assessments, and water treatment-related activities.
Coordinate with the Sales and Service teams regarding site findings, system performance, and recommended actions.
Follow company procedures, safety requirements, and applicable regulatory guidelines when performing fieldwork.
Perform other related duties as may be assigned from time to time.
Graduate of Chemical Engineering, Mechanical Engineering, Environmental Engineering, or a related technical course.
Experience in water treatment, industrial maintenance, chemical cleaning, or field service is an advantage.
Knowledge of water treatment systems, water analysis, and industrial equipment is an advantage.
Good troubleshooting, analytical, and problem-solving skills.
Good communication and customer service skills.
Ability to prepare technical reports and maintenance documentation.
Willingness to travel to customer sites and perform fieldwork as required.
Willingness to work under a third-party agency employment arrangement.
Full-time