Warehouse Manager

foodpanda; Makati; On-site; PHP 700,000 - 950,000; Full time

Benefits offered by this job

Free food

Health and dental insurance

Learning and development opportunities

Team events

Job summary

foodpanda, a Delivery Hero company, seeks a Warehouse Manager in Metro Manila to lead the warehouse team and optimize fulfillment operations. You will manage receiving, putaway, picking, packing, and shipping processes to meet tight same-day or next-day cutoffs.

Ideal candidates bring 5+ years in warehouse ops with 2+ years in management, plus experience in fast-paced startup or tech environments. Strong English communication is required; responsibilities include KPI-driven leadership and

Qualifications

• 5+ years of progressive experience in warehouse operations.
• 2+ years in a management role within e-commerce, 3PL fulfillment, or high-volume distribution.
• Background in fast-paced startup/tech environments preferred.
• Fluency in English and excellent communication skills.

Responsibilities

• Oversee daily fulfillment: manage receiving, putaway, picking, packing, and shipping.
• Ensure on-time processing of orders to meet same-day/next-day cutoffs.
• Design and implement efficient layouts and workflows to maximize throughput.
• Utilize and maintain WMS, ERP, and shipping software for inventory accuracy.
• Coordinate with carriers and logistics partners.
• Maintain 99%+ inventory accuracy via cycle counts and audits.
• Oversee storage, rotation, and handling of stock, including high-value items.
• Manage reverse logistics and returns processing.
• Recruit, train, and coach warehouse staff and supervisors.
• Set KPIs and conduct performance reviews to drive improvement.
• Develop flexible staffing and shift plans for peak periods.

Skills

Leadership

Communication

Strategic planning

Problem solving

Tools

WMS

ERP

Shipping software

Job description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a Warehouse Manager to join our growing business!

Responsibilities

• Oversee Daily Fulfillment: Manage all warehouse activities, including receiving, putaway, picking, packing, and shipping, ensuring all e-commerce orders are processed accurately and on time to meet same-day or next-day shipping cutoffs.
• Optimize Workflow: Design and implement efficient warehouse layouts and workflow strategies (e.g., zoning, wave picking) to maximize throughput and minimize labor costs.
• Technology Management: Expertly utilize and maintain the Warehouse Management System (WMS), ERP, and shipping software to ensure real-time inventory and tracking accuracy.
• Vendor and Carrier Management: Coordinate with carriers and logistics delivery partners.
• Maintain Accuracy: Implement and manage cycle counting and physical inventory procedures to achieve and maintain 99%+ inventory accuracy.
• Stock Control: Oversee the proper storage, rotation, and handling of stock, including high-value, perishable, or oversized items.
• Reverse Logistics: Manage the efficient processing and inspection of all returns and exchanges to quickly return items to stock or disposition them.
• Supervision: Recruit, train, coach, and manage a team of warehouse associates, supervisors, and leads.
• Performance Management: Set clear KPIs (e.g., lines per hour, ship time accuracy) and conduct regular performance reviews, promoting a culture of accountability and continuous improvement.
• Scheduling: Develop flexible staffing plans and shift schedules to meet predictable peak demands (e.g., holiday season, flash sales) and control overtime.

Qualifications

• 5+ years of progressive experience in warehouse operations.
• 2+ years in a management role, specifically within an e-commerce, 3PL fulfillment, or high-volume distribution environment.
• Background in fast-paced, entrepreneurial, startup/tech environments preferred.
• Fluency in English (our corporate language) and great communication skills.

Additional Information

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!