A local restaurant located in Quezon City is looking for a customer service staff member. In this role, you will be responsible for greeting guests, taking orders, serving food and beverages, and maintaining a clean dining area. Ideal candidates should possess strong interpersonal skills and be able to handle customer complaints professionally. Experience with POS systems is a plus. Join a dynamic team that values excellent service and teamwork.
Qualifications
Strong interpersonal skills for greeting and assisting guests.
Experience with point of sale (POS) systems is preferred.
Ability to handle complaints professionally.
Responsibilities
Greet guests warmly and take their orders.
Serve food and beverages and manage POS systems.
Maintain cleanliness in dining and service areas.
Replenishing condiments, beverages, and supplies to ensure smooth service.
Assisting with simple food prep, such as portioning and plating, and coordinating with kitchen staff.
Skills
Customer service
POS system handling
Food service
Hygiene & cleanliness
Team collaboration
Tools
POS system
Job description
Customer Service: Greeting guests warmly, taking orders, answering menu questions, and handling complaints professionally.
Service Operations: Serving food and beverages, assembling orders in takeout containers, and managing POS systems for payments.
Hygiene and Maintenance: Cleaning tables, clearing dishes, and maintaining cleanliness in the dining and service areas.
Stocking: Replenishing condiments, beverages, and supplies to ensure smooth service.
Kitchen Collaboration: Assisting with simple food prep, such as portioning and plating, and coordinating with kitchen staff.