WAITER

Servicio Filipino, Inc.; Philippines; On-site; PHP 100,000 - 167,000; Full time

Job summary

Servicio Filipino, Inc. is seeking a courteous waiter to welcome guests, explain menus, take orders accurately, and ensure prompt service in line with hotel standards.

The role requires at least 1 year of waiter experience, solid knowledge of food and beverage procedures, and strong communication and customer-service skills. Flexibility for shifts, weekends, and holidays is expected.

Qualifications

• At least 1 year of experience as a Waiter (hotel/restaurant preferred).
• Knowledge of food and beverage service procedures.
• Good communication and customer-service skills.
• Ability to work under pressure in a fast-paced environment.
• Willing to work on shifting schedules, weekends, and holidays.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Present menus and provide information about food and beverage selections.
• Take guests’ orders accurately and relay them to the kitchen or bar.
• Serve food and beverages promptly and according to hotel standards.
• Check on guests regularly to ensure satisfaction and respond to their requests.
• Handle guest concerns and coordinate with supervisors when necessary.
• Prepare and maintain tables, dining areas, and service stations.
• Clear and reset tables efficiently.
• Assist with billing and payment procedures when required.
• Follow proper food safety, hygiene, and sanitation standards.
• Coordinate with kitchen and other Food & Beverage staff to ensure smooth service.
• Maintain a professional appearance and comply with hotel grooming standards.
• Perform other duties assigned by the supervisor or F&B management.

Skills

Good communication

Customer-service

Food & Beverage knowledge

Job description

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Present menus and provide information about food and beverage selections.
• Take guests’ orders accurately and relay them to the kitchen or bar.
• Serve food and beverages promptly and according to hotel standards.
• Check on guests regularly to ensure satisfaction and respond to their requests.
• Handle guest concerns and coordinate with supervisors when necessary.
• Prepare and maintain tables, dining areas, and service stations.
• Clear and reset tables efficiently.
• Assist with billing and payment procedures when required.
• Follow proper food safety, hygiene, and sanitation standards.
• Coordinate with kitchen and other Food & Beverage staff to ensure smooth service.
• Maintain a professional appearance and comply with hotel grooming standards.
• Perform other duties assigned by the supervisor or F&B management.

Qualifications

• At least 1 year of experience as a Waiter, preferably in a hotel, restaurant, or fine-dining environment.
• Knowledge of food and beverage service procedures.
• Good communication and customer-service skills.
• Ability to work under pressure in a fast-paced environment.
• Willing to work on shifting schedules, weekends, and holidays.