Waiter

RCVR Food and Beverage Station; Manila; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local dining establishment in Manila is seeking Dine-In Staff (Waiter/Server/Cashier) to enhance customer experiences by providing friendly and efficient service. The ideal candidate should be knowledgeable in food safety practices and have a strong commitment to customer satisfaction. Responsibilities include taking and delivering orders, maintaining cleanliness, and handling customer inquiries effectively.

Qualifications

• Certification in food safety and hygiene guidelines is a must.
• Ability to manage customer complaints professionally.
• Strong interpersonal skills for positive customer experiences.

Responsibilities

• Take and deliver customer orders ensuring high-quality service.
• Greet customers and maintain cleanliness of dining area.
• Sort and store utensils and supplies for easy access.

Job description

Overview

Job Title: Dine-In Staff (Waiter/Server/Cashier)

Reports To: Branch Manager and Operations Manager

The Dine-In Staff is responsible for taking and delivering customer orders while ensuring a high-quality service experience. As the face of the restaurant, they play a crucial role in maintaining excellent customer satisfaction and supporting the company’s goal of attracting and retaining guests.

Responsibilities and Duties

• Provide a positive customer experience through fair, friendly, and courteous service
• Greet and attend to customers upon their arrival
• Prepare and maintain clean and orderly tables, with special attention to sanitation
• Ensure that customer requests and orders are complete and accurate
• Maintain up-to-date knowledge of all Thai Mango products
• Handle customer complaints or issues with professionalism and a positive attitude
• Adhere to company policies and procedures
• Follow all food safety and hygiene guidelines
• Communicate dine-in service needs to supervisors effectively
• Sort, organize, and store utensils, cookware, and other supplies for easy access
• Maintain cleanliness and safety of the dining area
• Contribute to team efforts by accomplishing tasks as needed
• Must be certified in all dine-in stations (dispatch, drinks, roti)

Qualifications / Certifications

• SSS E1/E4/E6
• PagIbig MDF/ID
• PhilHealth MDR/ID
• TIN ID/1902 Form/1904 Form/ 1905 Form
• 2x2 ID Picture (4pcs) and 1x1 ID picture (2pcs)
• NBI/Police Clearance
• Physical Examination (Stool, X-ray, Urinalysis Test, and Drug Test)
• Health Certificate