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Job Description
- Greet and seat customers, presenting menus and offering recommendations.
- Take food and beverage orders accurately and relay them to the kitchen or bar staff.
- Serve food and drinks promptly and ensure customer satisfaction throughout the dining experience.
- Handle customer inquiries, special requests, and complaints professionally.
- Prepare tables by setting up linens, silverware, and glasses.
- Process bills and payments, ensuring accurate transactions.
- Maintain cleanliness and organization in the dining area.
- Follow health and safety standards and adhere to restaurant policies.
- High school diploma or equivalent (preferred).
- Proven experience as a waiter/waitress or in a customer service role (advantageous).
- Excellent communication and interpersonal skills.
- Strong multitasking abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Knowledge of food and beverage menus, including dietary restrictions and pairings (preferred).
- Flexibility to work evenings, weekends, and holidays.
- Friendly, professional demeanor with a focus on customer satisfaction.
Excellent Communication Skills Waitering Hospitality Skills Customer Oriented Quick Service Restaurant
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