Waiter

BABALICK RESTO BAR & KTV; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local restaurant and bar is looking for a dedicated Waiter/Waitress to provide excellent customer service and deliver food and drinks efficiently. Responsibilities include greeting customers, taking orders, and ensuring a pleasant dining experience. Applicants should have a high school diploma and good communication skills. Previous experience is preferred but entry-level candidates are welcome to apply. Flexible scheduling including evenings and weekends is required.

Qualifications

• Strong communication and interpersonal skills to interact with customers.
• Ability to manage multiple tables and orders while maintaining attention to detail.
• Ability to remember orders, preferences, and special requests.

Responsibilities

• Greet customers warmly and escort them to tables.
• Take customer orders accurately and relay them to the kitchen or bar.
• Serve food and beverages promptly and in an organized manner.

Skills

Customer Service

Multitasking

Memory

Teamwork

Time Management

Basic Math Skills

Education

High school diploma or equivalent

Job description

A Waiter (or Waitress) is responsible for taking customer orders, delivering food and drinks, ensuring customers have a pleasant dining experience, and maintaining a clean and organized dining area. Waiters work in various settings such as restaurants, cafes, bars, and hotels.

Key Responsibilities

Customer Service

• Greet customers warmly and escort them to their tables.
• Present menus, answer questions about menu items, and make recommendations based on customer preferences.
• Take customer orders accurately and relay them to the kitchen or bar.

Order Delivery

• Serve food and beverages promptly and in an organized manner.
• Ensure correct portion sizes and presentation of dishes.
• Refill drinks and assist with any special requests.

Payment and Billing

• Provide customers with checks and process payments using cash, credit cards, or mobile payment systems.
• Handle tips and ensure the accuracy of transactions.

Education and Experience

• Education: High school diploma or equivalent (required); additional training or certification in hospitality can be an advantage.
• Experience: Previous experience in a customer service or restaurant role is preferred but not mandatory for entry-level positions.

Skills

• Customer Service: Strong communication and interpersonal skills to interact with customers and handle complaints or requests.
• Multitasking: Ability to manage multiple tables and orders at once while maintaining attention to detail.
• Memory: Strong ability to remember orders, preferences, and special requests.
• Teamwork: Ability to collaborate with colleagues, including kitchen staff and other waiters, to ensure smooth service.
• Time Management: Ability to serve food and drinks in a timely manner and manage a busy work environment.
• Basic Math Skills: For handling checks, processing payments, and calculating tips.

Physical Requirements

• Ability to stand and walk for long periods.
• Ability to carry trays of food and drinks, sometimes heavy or awkwardly shaped items.
• Ability to bend, kneel, and lift items when cleaning or organizing.

Work Environment

• Ability to work in a fast-paced, high-pressure environment, especially during peak dining hours.
• Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.