WAF System Lead - Cybersecurity Strategy & Operations

Boehringer Ingelheim; Muntinlupa; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Boehringer Ingelheim is seeking a Web Application Firewall (WAF) System Lead within CISOC to own the WAF service, drive strategy, and ensure protection of critical web assets. The role collaborates with global cybersecurity teams, application owners, and vendors to advance governance and operational excellence.

The ideal candidate will have hands-on WAF management experience, strong incident response skills, and the ability to translate complex security requirements into actionable runbooks and

Qualifications

• Hands-on experience operating and governing enterprise Web Application Firewall services.
• Knowledge of HTTP/HTTPS, DNS, TLS certificates, reverse-proxy architectures, web application traffic and common web attacks.
• Experience with WAF policies, security rules, signatures, whitelisting, false-positive analysis, DDoS protection, bot management and troubleshooting.
• Experience managing incidents, service requests, changes, problems, access approvals and vendor support cases in an enterprise environment.
• Ability to define operating models, runbooks, standards, escalation processes and technical roadmaps.
• Working knowledge of ServiceNow or comparable service-management platforms and security monitoring or SIEM integrations.
• Automation or scripting experience using APIs, Python, Ansible, PowerShell or Bash.
• Strong analytical, problem-solving, stakeholder-management and communication skills.
• Excellent spoken and written English and experience working in an international, multicultural environment.

Responsibilities

• Own the WAF platform and service, including roadmap, lifecycle, architecture decisions, standards and service improvements.
• Act as the subject‑matter expert and escalation point for complex WAF incidents, false positives, security events and operational requests.
• Define, approve and maintain operational runbooks, knowledge articles, support procedures and escalation paths for WAF Core L1 and L2 operations.
• Govern the onboarding, modification and offboarding of websites and use cases protected by the WAF.
• Oversee WAF security policies, signatures, DDoS and bot-protection settings, certificates, origin-server protection and exception handling.
• Coordinate vendor support cases, technical escalations, platform issues and product roadmap discussions.
• Provide functional training, onboarding guidance and mentoring to WAF administrators and operational teams.
• Ensure monitoring, audit and security logs are available to the relevant security teams and support incident investigation and detection use cases.
• Review privileged-access requests and ensure access is granted according to training, role and operational requirements.
• Follow BI processes and maintain the required service, operational and compliance documentation.

Skills

WAF governance

Incident management

Security monitoring

Communication skills

English proficiency

Tools

Imperva Cloud WAF

Imperva SecureSphere

ServiceNow

SIEM integrations

Python scripting

Job description

Boehringer Ingelheim is seeking a Web Application Firewall (WAF) System Lead within CISOC to own the WAF service, drive strategy, and ensure protection of critical web assets. The role collaborates with global cybersecurity teams, application owners, and vendors to advance governance and operational excellence.

The ideal candidate will have hands-on WAF management experience, strong incident response skills, and the ability to translate complex security requirements into actionable runbooks and