VP, Trade Finance Operations & Process Improvement

Testing Site - JPMC; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Testing Site - JPMC is looking for a Trade Finance Operations Manager to oversee daily activities, ensure compliance with UCP/ISP/URDG, and drive process improvements. You will analyze workflows, guide teams, and coordinate with Product, Sales, Client Service, Partner Site, and Tech Support to deliver efficient outcomes.

Candidate will lead crisis responses, develop procedures, and identify cost-saving opportunities while maintaining strong internal controls.

Qualifications

• Strong knowledge of Trade products, processes, and systems.
• Excellent attention to detail and ability to know when a deep dive approach is appropriate.
• Ability to drive results through a hands-on approach.
• Skilled in identifying talent, recruiting, coaching, mentoring, managing, and developing team members.
• Excellent verbal and written communication skills, adept at communicating with all levels of the business and technical parts of the organization.
• Ability to operate in a dynamic environment with tight deadlines and prioritize work effectively.
• Understanding of operational risks, related controls, audit, and internal control framework.
• Confidence to challenge and be challenged while maintaining a positive outlook.

Responsibilities

• Manage day-to-day operational activities for Trade Finance.
• Analyze processes to identify improvement areas and execute action plans.
• Support managers in driving process efficiency and implementing best practices.
• Manage crisis situations through proper escalation and motivate the team.
• Develop and exercise business plans and internal procedures.
• Lead projects, offer innovative solutions, and identify cost efficiency opportunities.
• Ensure integrity of processes, operations, and associated results.
• Support a wide range of stakeholders, including Product, Sales, Client Service, Partner Site, and Tech Support.
• Build effective relationships with management and internal stakeholders, influencing them where necessary.

Skills

Trade product knowledge

Process improvement

Team leadership

Attention to detail

Communication

Risk awareness

Prioritization under deadlines

Job description

Testing Site - JPMC is looking for a Trade Finance Operations Manager to oversee daily activities, ensure compliance with UCP/ISP/URDG, and drive process improvements. You will analyze workflows, guide teams, and coordinate with Product, Sales, Client Service, Partner Site, and Tech Support to deliver efficient outcomes.

Candidate will lead crisis responses, develop procedures, and identify cost-saving opportunities while maintaining strong internal controls.