Non-Voice Chat Support Agent – Fresh Graduates Welcome

Alorica Philippines; Quezon City; On-site; PHP 190,000 - 257,000; Full time

Benefits offered by this job

HMO

Standard company benefits

Paid training from Day 1

Night differential

Performance incentives

Interview materials provided

Job summary

Alorica Centris – Eton QC in Quezon City is hiring Customer Service Representatives for a NON-VOICE ACCOUNT. Open to fresh graduates, first-time job seekers, and applicants with no BPO experience.

Roles include chat, email, and back-office tasks with strong training support at a highly accessible QC location. You'll handle customer inquiries via chat/email, follow standard workflows, and document interactions in internal systems.

Qualifications

• Fresh graduates are welcome to apply.
• No call center experience required.
• Applicants with customer-facing experience are also welcome.
• Retail, food service, hotels, sales roles are applicable background.
• Willing to work onsite at Eton Centris, Quezon City; amenable to shifting schedules.

Responsibilities

• Handle customer concerns via chat and/or email.
• Provide accurate and professional written responses.
• Follow account workflows and quality standards.
• Properly document interactions using internal systems.

Skills

Fresh graduates welcome

No call center experience required

Customer-facing experience

Retail experience

Food service experience

Hotels, sales roles

Education

Senior High School Graduate

High School Graduate (Old Curriculum)

Job description

Alorica Centris – Eton QC in Quezon City is hiring Customer Service Representatives for a NON-VOICE ACCOUNT. Open to fresh graduates, first-time job seekers, and applicants with no BPO experience.

Roles include chat, email, and back-office tasks with strong training support at a highly accessible QC location. You'll handle customer inquiries via chat/email, follow standard workflows, and document interactions in internal systems.