Voice Customer Experience Specialist - Onsite

VCC Link, Inc.; Pasig; Presencial; PHP 237 000 - 321 000; Tempo integral

Resumo da oferta

VCC Link, Inc. is seeking an English-speaking Customer Service Representative – Voice to handle inbound inquiries and deliver friendly, professional support to customers via phone.

The role requires clear communication and a customer-first mindset in a fast-paced, onsite environment in Ortigas, Pasig. The ideal candidate has at least 1 year of inbound CS experience, preferably with e-commerce exposure, and is willing to work on a shifting schedule.

Qualificações

• At least 1 year of inbound customer service experience, preferably with knowledge in the e-commerce industry
• Must indicate the e-commerce platform/s handled, if applicable
• Excellent English communication and clear pronunciation
• High School or Senior High School graduate
• Willing to work onsite and on a shifting schedule

Responsabilidades

• The role will primarily handle inbound customer inquiries and provide excellent customer service through voice interactions.

Conhecimentos

Inbound customer service

Excellent English

Clear pronunciation

Shift work

Formação académica

High School diploma

Descrição da oferta de emprego

VCC Link, Inc. is seeking an English-speaking Customer Service Representative – Voice to handle inbound inquiries and deliver friendly, professional support to customers via phone.

The role requires clear communication and a customer-first mindset in a fast-paced, onsite environment in Ortigas, Pasig. The ideal candidate has at least 1 year of inbound CS experience, preferably with e-commerce exposure, and is willing to work on a shifting schedule.