Voice & Accent Training Lead - Onsite Bridgetowne

WNS; Pasig; On-site; PHP 400,000 - 560,000; Full time

Job summary

WNS Bridgetowne Site in Pasig is seeking an experienced Voice & Accent trainer to drive V&A and floor support training for timely, quality delivery. The role requires imparting soft skills training to new hires and enabling effective performance across spoken and written English, voice, chat and email channels.

The candidate must have at least two years of experience in Voice & Accent training, be onsite, and be willing to work a shifting schedule.

Qualifications

• Must have at least two (2) years of experience in Voice and Accent training.
• Must be amenable to work 100% onsite at WNS Bridgetowne Site.
• Must be open to shifting schedule.

Responsibilities

• Drive V&A and floor support training teams for on-time, quality delivery.
• Impart training on soft skill voice and accent to new hires to enable them to perform effectively.
• Lead and improve Spoken and Written English communication, voice, chat and email for floor support; conduct TNI and TNA to tailor modules.

Skills

Voice & Accent

Training delivery

Onsite work

Job description

WNS Bridgetowne Site in Pasig is seeking an experienced Voice & Accent trainer to drive V&A and floor support training for timely, quality delivery. The role requires imparting soft skills training to new hires and enabling effective performance across spoken and written English, voice, chat and email channels.

The candidate must have at least two years of experience in Voice & Accent training, be onsite, and be willing to work a shifting schedule.