Virtual Research Assistant

SOVA; Philippines; Remote; PHP 502,000 - 536,000; Full time

Job summary

SOVA is seeking a highly organized Virtual Research Assistant to support research study coordination for a U.S.-based healthcare consulting company. This full-time remote role focuses on coordinating IRB-approved studies, participant communication, study tracking, lab test coordination, surveys, and documentation.

Under a Study Lead, you will handle scheduling, confidential records, and project trackers, with preferred experience in Google Workspace, Airtable, and other PM tools.

Qualifications

• Excellent written English and professional communication skills.
• Exceptional attention to detail.
• Strong Google Workspace skills, especially Google Sheets.
• Experience with Airtable, Asana, Monday, ClickUp, or similar project-management tools.
• Experience with Adobe Acrobat or e-signature workflows.
• Strong discretion when handling confidential information.
• Good judgment and the discipline to ask and elevate rather than guess.
• A stable internet connection and a private workspace suitable for confidential work.

Responsibilities

• Communicate with research participants using approved scripts and templates
• Track consent forms, participant status, study milestones, and pending actions
• Coordinate laboratory test orders and monitor kit delivery and specimen returns
• Maintain accurate study trackers and testing logs
• Administer surveys and follow up on incomplete responses
• Support participant incentive tracking
• Maintain confidential records using approved systems only
• Provide secondary administrative support for the Cell Signaling Institute and general client operations
• Assist with scheduling, webinars, documentation, file organization, and project trackers

Skills

Excellent written English

Attention to detail

Discretion with confidential信息

Strong communication skills

Judgment and escalation

Tools

Google Sheets

Airtable

Asana

Monday.com

ClickUp

Adobe Acrobat

Job description

WE’RE HIRING: Virtual Research Assistant | Full-Time Remote

We are looking for a highly organized and detail-oriented Virtual Research Assistant to support research study coordination for a U.S.-based healthcare consulting company.

This role is primarily focused on helping manage the day-to-day administrative coordination of IRB-approved research studies, including participant communication, study tracking, laboratory test coordination, survey follow-up, and documentation. The VA will work under the direction of a Study Lead and will elevate all clinical, medical, and protocol-related questions rather than answering them independently.

Key Responsibilities:

• Communicate with research participants using approved scripts and templates
• Track consent forms, participant status, study milestones, and pending actions
• Coordinate laboratory test orders and monitor kit delivery and specimen returns
• Maintain accurate study trackers and testing logs
• Administer surveys and follow up on incomplete responses
• Support participant incentive tracking
• Maintain confidential records using approved systems only
• Provide secondary administrative support for the Cell Signaling Institute and general client operations
• Assist with scheduling, webinars, documentation, file organization, and project trackers

We’re looking for someone who has:

• Excellent written English and professional communication skills
• Exceptional attention to detail
• Strong Google Workspace skills, especially Google Sheets
• Experience with Airtable, Asana, Monday, ClickUp, or similar project-management tools
• Experience with Adobe Acrobat or e-signature/document workflows
• Strong discretion when handling confidential information
• Good judgment and the discipline to ask and elevate rather than guess
• A stable internet connection and a private workspace suitable for confidential work

An advantage if you have experience with:

• Healthcare, clinical research, or a HIPAA-regulated environment
• SurveyMonkey
• Learning management systems such as Articulate 360 / Reach 360
• Functional, integrative, or longevity medicine
• Writing SOPs or documenting processes

Important: This is an administrative research-support role. The Virtual Research Assistant will not provide medical advice, interpret laboratory results, make clinical decisions, or independently obtain informed consent.

Work Arrangement:

• Full-time remote position
• 8 hours per day, Monday through Friday
• One-hour lunch break
• Long-term opportunity
• Starting base pay at 45000-48000PHP/month