Virtual Medical Assistant - Remote (Start ASAP)

Upcap; Cebu City; Remote; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Health and life insurance

Paid leaves

Employee wellness programs

Opportunities for internal mobility and career growth

Job summary

A finance company in Cebu City is looking for a dedicated individual to manage collections and payments, ensuring outstanding accounts are followed up promptly. The ideal candidate should be a college graduate, preferably in a business-related field, possess strong oral communication skills, and be action-oriented. This role offers a competitive salary, performance-based bonuses, and opportunities for career growth.

Qualifications

• Ability to manage collections and reconciliations efficiently.
• Composed under pressure and able to follow processes accurately.
• Action-oriented with good relationship skills.

Responsibilities

• Prepare Statement of Account (SOA) for clients.
• Follow up on payments and ensure timely collections.
• Issue provisional receipts and handle post-dated checks.

Skills

Customer focus

Strong oral communication skills

Proficiency in Microsoft Office

Integrity and trustworthiness

Education

College graduate in business-related courses

Job description

Manage collections, payments, and reconciliations while coordinating with brokers, underwriting, and reinsurance teams.

Your Role

Key responsibilities include:

• Prepare Statement of Account (SOA).
• Follow-up payments and ensure timely collection of outstanding accounts.
• Receive payments and issue provisional receipts (PR) as needed.
• Accept post-dated checks (PDC) as premium payment within the agent’s credit term.
• Encode provisional receipts and PDCs in the Daily Collection Report for supervisor review and reconciliation before submission to the cashier.
• Prepare and reconcile remittance schedules for bulk payments and submit for Official Receipt (OR) issuance.
• Prepare credit memos and journal vouchers for accounts with overpayment and submit to Accounting for adjustment.
• Send final notices to intermediaries and ensure before policy cancellation.
• Attend to queries and concerns of intermediaries, assureds, and distribution.
• Coordinate closely with brokers'' team, underwriting (U/W) team, and reinsurance (RI) team.
• Handle Facultative Reinsurance.
• Recommend improvements to address procedural errors, delays, and service. efficiency

About You

The company is looking for:

• College graduate, preferably in business-related courses.
• Action-oriented.
• Composure under pressure.
• Customer focus.
• Integrity and trustworthiness.
• Good peer relationship skills.
• Strong oral and communication skills.
• Proficient in Microsoft Office.

Compensation & Benefits

• Competitive salary
• Performance-based bonuses
• Health and life insurance
• Paid leaves
• Employee wellness programs
• Opportunities for internal mobility and career growth

Salary and monetary benefits (in PHP):

• Monthly salary of 20,000 - 30,000
• New hire bonus of 5,000
• Attendance bonus of 2,000

This job may close before the stated closing date. You are encouraged to apply as soon as possible.

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