Virtual Bilingual Front Desk & Insurance Specialist

Staffing For Doctors; Misamis Oriental; On-site; PHP 1,500,000 - 2,250,000; Full time

Job summary

Staffing For Doctors, a U.S.-based mental health practice, seeks a Bilingual Front Desk & Insurance Verifications Specialist. The role handles high-volume calls, scheduling, and light insurance verification, serving patients with warmth in English and Spanish.

The position is full-time with a 40-hour week, operating on EST hours. You will work from a HIPAA-compliant home workspace using Weave, Google Workspace, and GoHighLevel.

Qualifications

• Fluent, natural English and Spanish communication.
• 2+ years of experience supporting a US-based medical practice in front-office/admin roles.
• Ability to handle high-volume calls and guide patients.

Responsibilities

• Inbound/Outbound calls (50–150/day); schedule appointments and manage intake.
• Assist with basic insurance verifications and authorizations.
• Maintain accurate patient records and calendar tasks.

Skills

Bilingual English/Spanish

US medical practice experience

Phone & scheduling proficiency

Lead & growth mindset

Problem-solving ability

HIPAA compliance & setup

Tools

Weave

Google Workspace

GoHighLevel

Job description

Staffing For Doctors, a U.S.-based mental health practice, seeks a Bilingual Front Desk & Insurance Verifications Specialist. The role handles high-volume calls, scheduling, and light insurance verification, serving patients with warmth in English and Spanish.

The position is full-time with a 40-hour week, operating on EST hours. You will work from a HIPAA-compliant home workspace using Weave, Google Workspace, and GoHighLevel.