Vietnamese P2P Operations Analyst - Hybrid

Accenture PLC; Mandaluyong; Hybrid; PHP 350,000 - 550,000; Full time

Job summary

Accenture PLC in Mandaluyong is seeking a Vietnamese Procure to Pay Ops Analyst to support the Accounts Payable processing team. The role focuses on billing accuracy, vendor contacts, and issue resolution in a hybrid setup.

You will log and track tickets, perform root-cause analysis, prepare month-end reports, and ensure process controls. Fluency in Vietnamese is required; prior domain knowledge is not needed. Morning shift with weekends off as stated.

Qualifications

• Vietnamese Only - no domain
• Minimum Language Proficiency; Familiar, open to higher proficiency when available

Responsibilities

• Serve as the primary point of contact for users, vendors, and stakeholders.
• Receive, log, track, and resolve tickets, incidents, and service requests.
• Perform initial analysis and root cause identification.
• Escalate complex issues to the appropriate support teams.
• Monitor ticket aging and follow up to ensure timely resolution.
• Maintain accurate documentation of issues, resolutions, and process updates.
• Prepare Key Control and other Monthend reports
• Support compliance with process controls and audit requirements.
• Coordinate with Local Finance, IT, Procurement, Treasury, and other stakeholders as needed.
• All other tasks assigned by Lead

Skills

Vietnamese language

Job description

Accenture PLC in Mandaluyong is seeking a Vietnamese Procure to Pay Ops Analyst to support the Accounts Payable processing team. The role focuses on billing accuracy, vendor contacts, and issue resolution in a hybrid setup.

You will log and track tickets, perform root-cause analysis, prepare month-end reports, and ensure process controls. Fluency in Vietnamese is required; prior domain knowledge is not needed. Morning shift with weekends off as stated.