Vendor Operations Lead - Brand Growth and Onboarding

Shopee; Manila; On-site; PHP 669,600 - 892,800; Full time

Job summary

A dynamic e-commerce platform is looking for a Cluster Lead for Vendor Operations to lead a team focused on onboarding and managing vendor relationships. Responsibilities include improving vendor performance, overseeing onboarding for new shops, and collaborating with cross-functional teams. The role requires strong leadership, analytical skills, and a background in brand management. The ideal candidate will have a Bachelor's degree and be detail-oriented, ensuring quality and efficiency in operations.

Qualifications

• Proven experience in brand management, vendor operations, supply chain management, or a related field.
• Ability to lead and motivate a team to meet and exceed performance targets.
• Detail-oriented with a focus on accuracy and quality assurance.

Responsibilities

• Lead a team of Vendor Operations Customer Facing Specialists.
• Oversee onboarding process for new shops.
• Analyze shop performance metrics and implement improvement strategies.
• Act as point of escalation for complex brand-related issues.
• Identify opportunities for process improvements within vendor operations workflow.

Skills

Analytical skills

Communication skills

Negotiation skills

Leadership skills

Problem-solving abilities

Education

Bachelor's degree in Business, Operations Management, or a related field

Tools

Brand management systems

Job description

A dynamic e-commerce platform is looking for a Cluster Lead for Vendor Operations to lead a team focused on onboarding and managing vendor relationships. Responsibilities include improving vendor performance, overseeing onboarding for new shops, and collaborating with cross-functional teams. The role requires strong leadership, analytical skills, and a background in brand management. The ideal candidate will have a Bachelor's degree and be detail-oriented, ensuring quality and efficiency in operations.