Customer-Facing Vendor Ops Lead (Crossborder)

Shopee; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

A leading company in the Internet Marketplace Platforms sector is seeking a Vendor Operations - Customer Facing (Crossborder) professional. This role involves coordinating delivery schedules, resolving operational issues, and acting as a liaison between various stakeholders. Ideal candidates will have a Bachelor's degree and relevant experience, along with strong analytical and communication skills.

Qualifications

• Bachelor's degree in Business, Operations Management, or a related field.
• Relevant experience in brand management, vendor operations, or supply chain management.
• Strong analytical and problem-solving skills.

Responsibilities

• Coordinate and ensure compliance on delivery schedules and inventory management.
• Resolve operational issues including incorrect deliveries and buyer escalations.
• Act as the main liaison between Brands and Warehouse teams.

Skills

Analytical skills

Problem-solving skills

Communication skills

Negotiation skills

Attention to detail

Education

Bachelor's degree in Business

Bachelor's degree in Operations Management

Bachelor's degree in a related field

Job description

A leading company in the Internet Marketplace Platforms sector is seeking a Vendor Operations - Customer Facing (Crossborder) professional. This role involves coordinating delivery schedules, resolving operational issues, and acting as a liaison between various stakeholders. Ideal candidates will have a Bachelor's degree and relevant experience, along with strong analytical and communication skills.