Vendor & Compliance Assistant

Nightowl Consulting; Philippines; On-site; PHP 279,000 - 402,000; Full time

Job summary

Nightowl Consulting is seeking an operations coordinator to support vendor management, social media compliance, and cross‑team coordination. The role emphasizes execution, accuracy, and adherence to established processes across multiple systems.

Responsibilities include maintaining vendor data, preparing reports, and coordinating with offshore teams to ensure timely updates and documentation. A structured, process-driven mindset is essential for success.

Qualifications

• Execution-focused role (not responsible for analysis or decision‑making).
• Moderate accuracy required — work should be reliable and not require rework.
• Ability to balance speed and attention to detail depending on task.
• Strong adherence to processes and structured workflows.
• Comfortable working with evolving priorities and processes.

Responsibilities

• Assist with vendor due diligence processes within Ncontracts.
• Organize and maintain vendor profiles and supporting documentation.
• Bring legacy vendor profiles (147+) up to current standards.
• Track completion status and maintain clean, structured records.
• Prepare standardized reports based on vendor data.
• Review Comergence reports for assigned loan officers.
• Organize findings and prepare reports for review.
• Ensure reports are ready for internal review by mid‑week (Wednesday target).
• Format and prepare communications for loan officers and marketing teams.
• Track and monitor offshore team activity and progress.
• Assist in coordinating communication across teams.
• Support implementation of standardized processes through documentation and reporting.
• Maintain trackers and task lists (Excel-based).
• Provide daily updates and assist with prioritization planning.
• Daily communication with manager (via Teams/Outlook).
• Ability to coordinate with offshore teams as needed.
• Provide end-of-day updates and assist in setting next-day priorities.
• Work within a structured weekly cadence (e.g., social media compliance reporting deadlines).

Skills

Execution-focused

Attention to detail

Process adherence

Structured workflows

Prioritization

Tools

Ncontracts

Comergence

Encompass

Microsoft Office Suite

PDF-based reporting

Job description

Vendor Management (Approx. 60%)

• Assist with vendor due diligence processes within Ncontracts


• Organize and maintain vendor profiles and supporting documentation


• Bring legacy vendor profiles (147+) up to current standards


• Track completion status and maintain clean, structured records


• Prepare standardized reports based on vendor data

Social Media Compliance (Approx. 15%)

• Review Comergence reports for assigned loan officers


• Organize findings and prepare reports for review


• Ensure reports are ready for internal review by mid‑week (Wednesday target)


• Format and prepare communications for loan officers and marketing teams

Operations & Coordination (Approx. 25%)

• Track and monitor offshore team activity and progress


• Assist in coordinating communication across teams


• Support implementation of standardized processes through documentation and reporting


• Maintain trackers and task lists (Excel-based)


• Provide daily updates and assist with prioritization planning

Systems & Tools

• Ncontracts


• Comergence


• Encompass


• Microsoft Office Suite (Excel, Word, Outlook, Teams, PowerPoint)


• PDF-based reporting

Work Style & Expectations

• Execution-focused role (not responsible for analysis or decision-making)


• Moderate accuracy required — work should be reliable and not require rework


• Ability to balance speed and attention to detail depending on task


• Strong adherence to processes and structured workflows


• Comfortable working with evolving priorities and processes

Communication & Workflow

• Daily communication with manager (via Teams/Outlook)


• Ability to coordinate with offshore teams as needed


• Provide end-of-day updates and assist in setting next-day priorities


• Work within a structured weekly cadence (e.g., social media compliance reporting deadlines)