USER EXPERIENCE OFFICER

Bank of the Philippine Islands (BPI); Manila; On-site; PHP 420,000 - 540,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking an experienced UX Designer to craft intuitive digital experiences for web and mobile platforms. The role involves creating user journeys, wireframes, and high-fidelity interfaces aligned with business goals and customer needs.

You will collaborate with product, business, and technology teams to ensure usability, accessibility, and design consistency across channels, contributing to engaging digital experiences for customers.

Qualifications

• Bachelor’s degree in Design, HCI, or related field.
• At least 2 years of UX/Product/Interaction design experience.
• Proficiency in Figma; experience with Jira and Taleo.

Responsibilities

• Create user experience designs, journeys, wireframes, prototypes, and high-fidelity interfaces.
• Design and optimize user flows and interaction patterns to improve usability.
• Collaborate with product, business, and tech teams to translate requirements into intuitive experiences.
• Conduct and support user research, usability testing, and design validation.
• Use Figma and Jira/Taleo to manage design deliverables and support implementation.

Skills

UX Design

Wireframing

Figma

User Research

Usability testing

Communication

Education

Bachelor’s degree in Design or related field

Tools

Jira

Taleo

Figma

Job description

Job Summary

The UX Designers are responsible for designing intuitive, user-centered digital experiences across web and mobile platforms. They create user journeys, interaction flows, wireframes, and visual designs that align with business objectives and customer needs. The role collaborates closely with product, business, and technology teams to deliver seamless and engaging digital experiences while promoting usability, accessibility, and design consistency.

User Experience Officer

Job Summary

The UX Designers are responsible for designing intuitive, user-centered digital experiences across web and mobile platforms. They create user journeys, interaction flows, wireframes, and visual designs that align with business objectives and customer needs. The role collaborates closely with product, business, and technology teams to deliver seamless and engaging digital experiences while promoting usability, accessibility, and design consistency.

Responsibilities

• Create and deliver user experience designs, user journeys, wireframes, prototypes, and high-fidelity interfaces for digital products and services.
• Design and optimize user flows and interaction patterns to improve usability, customer engagement, and overall user satisfaction.
• Collaborate with product owners, developers, business stakeholders, and project teams to translate business requirements into intuitive digital experiences.
• Conduct and support user research, usability testing, and design validation activities to identify user needs and improve product effectiveness.
• Utilize design tools such as Figma and project management platforms including Jira and Taleo to manage design deliverables, document solutions, and support implementation across mobile and digital channels.

Qualifications

• Bachelor’s degree in Design, Human-Computer Interaction, Behavioral Science, Information Technology, Multimedia Arts, or a related field.
• At least 2 years of experience in UX Design, Product Design, Interaction Design, or related disciplines.
• Proficiency in Figma and experience working with project management and collaboration tools such as Jira and Taleo.
• Strong understanding of user interface design, information architecture, user journeys, interaction flows, responsive design, and mobile-native experiences, including Google Android platforms.
• Excellent communication, stakeholder management, presentation, and collaboration skills, with the ability to clearly articulate design decisions and recommendations.