US Benefits Specialist | Pasig

PM Consulting; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

PM Consulting in Pasig, Philippines, is seeking a detail-oriented US Benefits Specialist to join our offshore shared services center. You will oversee end-to-end administration of Total Rewards programs for US-based employees, including medical, dental, vision, 401(k), and leave management, ensuring compliance and high-quality support.

You will collaborate with US HR partners, payroll teams, and vendors, manage benefits lifecycle events, audits, and regulatory filings, and help optimize

Qualifications

• Bachelor’s or Associate’s degree in Human Resources, Business Administration, or related field.
• 3 to 5+ years of progressive HR experience, focused on US benefits and leave management.
• Experience with US benefits (medical, dental, vision, 401(k)) and eligibility rules.
• Experience in data handling within HRIS/payroll systems (Paylocity a plus).

Responsibilities

• Oversee daily administration of US employee benefit plans including medical, dental, vision, 401(k) and wellness initiatives.
• Process benefit lifecycle events: enrollments, life events, status changes, terminations, Open Enrollment.
• Administer leave programs (FMLA, ADA, disability, paid family leave, PTO, return-to-work).
• Serve as primary contact for benefits, leave, and compensation inquiries.

Skills

English communication

Customer service

Attention to detail

Stakeholder management

Education

Bachelor’s or Associate’s degree in HR/Business

Tools

Paylocity

HRIS

Microsoft Excel

Job description

Position Overview

We are seeking a detail-oriented and experienced US Benefits Specialist to join our offshore shared services center. In this role, you will be key in facilitating the end-to-end administration of Total Rewards programs—including medical, dental, vision, 401(k), leave management, and compensation initiatives for US-based employees.
Working closely with US HR business partners, payroll teams, and external vendors, you will ensure seamless operations, regulatory compliance, and high-quality support across all benefit and leave processes.

Key Responsibilities

Benefits & Leave Program Administration

• Oversee daily administrative operations for US employee benefit plans, including medical, dental, vision, 401(k) retirement plans, and wellness initiatives.


• Process employee benefits lifecycle events, such as new hire enrollments, qualifying life events, employment status changes, terminations, and annual Open Enrollment.


• Administer end-to-end leave of absence cases, including FMLA, ADA accommodations, disability plans, paid family leave, PTO, and return-to-work protocols.


• Serve as the primary point of contact for employee and manager inquiries, delivering timely and accurate resolution of benefits, leave, and compensation questions.

Compliance, Data Integrity & Reporting

• Perform regular audits, data reconciliations, and system validations across HRIS, payroll, and third-party vendor platforms to maintain accurate records.


• Assist with regulatory compliance tasks and filings, including ACA reporting, non-discrimination testing, 401(k) audits, and related documentation.


• Ensure strict adherence to US labor laws, federal/state regulations, and company guidelines (including ACA, COBRA, FMLA, ADA, and HIPAA/PHI privacy standards).

Compensation & Organizational Support

• Support compensation administration efforts, including job evaluation, market pricing, salary benchmark analyses, FLSA classification reviews, and compensation reporting.


• Assist with Total Rewards integration activities for newly acquired practices and onboarded entities.

Process Improvement & Communications

• Create and update employee-facing communication materials, knowledge base articles, training guides, and job aids related to total rewards.


• Participate in workflow optimization, process automation, and continuous improvement projects within the shared services organization.

Qualifications & Key Requirements

Education & Experience

• Bachelor’s or Associate’s degree in Human Resources, Business Administration, or a related field (or equivalent practical experience).


• 3 to 5+ years of progressive HR experience, with a heavy concentration in US benefits administration, leave management, 401(k) retirement plans, and compensation.


• Proven track record of managing complex US leave programs (FMLA, ADA, short-term/long-term disability, state-specific leaves).


• Hands‑on experience navigating and managing data within HRIS, payroll, and benefits administration systems (experience with systems like Paylocity is a plus).

Knowledge & Technical Skills

• Strong working knowledge of US employment laws, benefits regulations, and compliance standards (ACA, COBRA, FMLA, ADA, FLSA).


• Proficiency in Microsoft Excel (data analysis, formulas, reporting) and HRIS reporting tools.


• Solid understanding of protected health information (PHI) guidelines and best practices for handling confidential employee data.

Soft Skills & Work Style

• Excellent written and verbal English communication skills, with a strong focus on customer service and stakeholder management.


• High level of accuracy, attention to detail, and organizational skills to manage multiple priorities in a fast‑paced environment.


• Demonstrated ability to exercise sound judgment when managing sensitive HR issues.


• Willingness and ability to work a full night shift schedule from the Pasig office to support US operational hours.