US AR Specialist - Night Shift (Onsite) | Global Exposure

PeoplePartners Inc.; Quezon City; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Transportation allowance

Company-provided equipment

Night differential pay

Wi-Fi modem provided

13th Month Pay

HMO on Day 1

Leave credits (21 annually)

Job summary

PeoplePartners is seeking a US Accounts Receivable Specialist to support billing and collections for US clients. This onsite night-shift role requires meticulous payment processing, discrepancy resolution, and proactive customer communication, with strong focus on accuracy and process controls.

You will be based at the PeoplePartners PH Office in Eastwood City, Quezon City, working to keep AR clean and aged balances under control while collaborating with cross-functional teams.

Qualifications

• At least 2 years of experience in Accounts Receivable or Collections.
• High school diploma or GED certificate.
• Experience handling payments, balances, overdue invoices, credits and refunds.
• Proficiency with Microsoft Office applications.
• Experience recording and applying customer payments in an ERP.
• Experience investigating unapplied and unidentified payments.
• Strong organization and prioritization skills.
• Strong verbal and written communication skills.
• Ability to take ownership and work independently.
• Ability to take initiative and make timely decisions.
• Ability to document processes and maintain controls.
• Ability to manage multiple customer accounts and priorities.

Responsibilities

• Record and apply customer payments accurately in the ERP.
• Process customer credit card payments.
• Investigate unapplied and unidentified payments.
• Research and correct open balances and payment issues.
• Resolve duplicate payments and overpayments.
• Process customer refunds.
• Send invoices and statements to customers.
• Follow up on past-due invoices and balances by email and phone.
• Handle inbound AR calls and emails from customers.
• Recommend appropriate accounts for external collections.
• Process customer account write-offs to bad debt.
• Maintain accurate process documentation and controls.
• Monitor AR performance against standards.

Skills

Accounts Receivable

Collections

ERP proficient

MS Office

Customer service

Communication skills

Independent work

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

ERP system

Job description

PeoplePartners is seeking a US Accounts Receivable Specialist to support billing and collections for US clients. This onsite night-shift role requires meticulous payment processing, discrepancy resolution, and proactive customer communication, with strong focus on accuracy and process controls.

You will be based at the PeoplePartners PH Office in Eastwood City, Quezon City, working to keep AR clean and aged balances under control while collaborating with cross-functional teams.