URGENT HIRING: Recruitment Coordinator (Voice & Non-Voice)

PSG Global Solutions Inc.; Philippines; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Hybrid work setup

Competitive salary + incentives

Fixed night shift + weekends off

Comprehensive HMO coverage

Early regularization opportunities

Job summary

PSG Global Solutions Inc. is seeking a Recruitment Coordinator to support travel nurses through onboarding and compliance. You will communicate via phone, chat, and written channels, follow up on pending requirements, and ensure candidate records are accurate while coordinating with internal teams.

This role emphasizes attention to detail, timely follow-ups, and a positive candidate experience. The position offers a hybrid setup across our Philippines locations and a chance to grow in healthcare

Qualifications

• At least 6 months of US BPO experience.
• Strong English communication skills, both spoken and written.
• Comfortable handling a high volume of candidate follow-ups and administrative tasks.
• Experience with ATS/CRM or candidate management systems is preferred.

Responsibilities

• Provide phone, chat, and written support to travel nurses regarding onboarding and compliance requirements.
• Follow up on outstanding drug screening, medical requirements, and other pre-employment documentation.
• Guide candidates in completing and submitting their pending requirements.
• Coordinate with healthcare facilities and internal teams regarding candidate requirements and status updates.
• Track candidate records and completion statuses in internal systems.
• Follow up consistently to ensure requirements are completed within timelines.
• Identify delays or compliance concerns that may affect start dates and escalate as needed.
• Provide a positive candidate experience through clear, timely communication.
• Manage multiple candidates and follow-ups with accuracy and attention to detail.

Skills

US BPO experience

English communication

Chat/email/non-voice support

Credentialing experience

Tools

Microsoft Office

Google Workspace

ATS/CRM systems

Job description

Job description:

Job Type: Full-time
Work Setup: Hybrid (3x a week)

About the Role

We are looking for a detail-oriented and highly organized Recruitment Coordinator to support travel nurses throughout their onboarding and compliance journey. In this role, you will communicate with candidates through either phone, chat, and written channels, follow up on pending requirements, maintain accurate candidate records, and coordinate with internal teams to help ensure candidates complete their requirements on time.

What You’ll Do

• Provide phone, chat, and written support to travel nurses regarding pending onboarding and compliance requirements.

• Follow up on outstanding drug screening, medical requirements, and other pre-employment documentation.

• Guide candidates in completing and submitting their pending requirements.

• Coordinate with healthcare facilities and internal teams regarding candidate requirements and status updates.

• Track candidate records, requirements, and completion statuses accurately in internal systems.

• Follow up consistently with candidates to ensure requirements are completed within established timelines.

• Identify and escalates delays, missing requirements, or potential compliance concerns that may affect candidate start dates.

• Provide a positive candidate experience through clear, professional, and timely communication.

• Manage multiple candidates and follow-ups while maintaining accuracy and attention to detail.

What We’re Looking For

• At least 6 months of US BPO experience.

• Strong English communication skills, both spoken and written.

• Comfortable handling a high volume of candidate follow-ups and administrative tasks.

• Strong organizational, coordination, and follow-up skills.

• Excellent attention to detail and ability to manage multiple candidates simultaneously.

• Proficiency in Microsoft Office or Google Workspace.

• Experience with chat, email, or other non-voice support is an advantage.

• Experience with an ATS, CRM, or candidate management system is preferred.

• Credentialing experience is a plus, but not required.

Why Join Us?

• Enjoy Hybrid Work Set Up at any PSG work location: Makati, Pasay, QC, Alabang

• Competitive salary package + Performance incentives

• Fixed night shift schedule + Weekends off

• Comprehensive HMO coverage

• Early regularization opportunities

Be part of a team that helps healthcare professionals successfully complete their onboarding and compliance requirements. This is an excellent opportunity to build your experience in healthcare recruitment, coordination, and credentialing support while making a direct impact on the candidate experience.