URGENT HIRING! Data Verification Associate - Voice

IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.; Taguig; On-site; PHP 268,000 - 446,000; Full time

Benefits offered by this job

Onsite training in McKinley, Taguig

Job summary

IQVIA Solutions Operations Center Philippines, Inc. is looking for candidates to maintain reference data such as healthcare Organizations and Prescribers, which is essential for UK Production.

You will research and verify data using Internet searches, phone verification, and third-party sources to ensure accuracy. The role requires 2 years' experience in handling voice and healthcare accounts, plus strong English communication.

Qualifications

• 2-year experience in handling voice and healthcare account
• College undergraduates with BPO experience are welcome to apply
• Basic knowledge in Windows applications (Excel, Word)
• Strong verbal and/or written communication skills in English
• Critical thinking and problem-solving skills
• Demonstrate understanding of complex concepts and processes
• Willing to work in night shift
• Amenable to onsite training in McKinley, Taguig

Responsibilities

• Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for UK Production.
• Perform research such as Internet Search, Phone Verification, Database Matches to validate data.
• Perform outbound phone verification to validate accuracy and capture client-required details.
• Ad hoc data analysis and participate in process improvement as needed.
• Validate information from third-party sources to update, create, or delete data.

Skills

Voice account handling

Healthcare data

Verbal communication

Written communication

Critical thinking

Education

College undergraduate

Tools

Excel

Word

Job description

Job Responsibilities:

• Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for UK Production.

• Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.

• Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primaryprofession/specialty.

• Performs ad hoc data analysis and participates on various process improvement as needed.

• Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.

Job Requirement:

• 2-year experience in handling voice and healthcare account

• College undergraduates with BPO experience are also welcome to apply.

• Basic knowledge in Windows applications (Excel, Word).

• Strong verbal and / or written communication skills in either the language of the country supplied or English.

• Critical thinking and problem-solving skills.

• Demonstrate strong understanding of complex concepts and processes.

• Candidate must be willing to work in night shift

• Amenable to onsite training in Mckinley, Taguig