Urgent Hiring -Customer Service Representative

Crescendo Staffing and Business Consulting Inc.; Pasay; Remote; PHP 201,000 - 279,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Job Training

Sick Leave

Vacation Leave

Job summary

A staffing and consulting firm is hiring for customer engagement roles in Pasay, Philippines. The position involves resolving customer issues through chat and email and collaborating with team members to enhance the customer experience. No BPO experience is required, making this a great entry-point job. Benefits include mandated government perks, professional development training, and time off for sick and vacation leaves. The application process is quick and fully virtual.

Qualifications

• Engage with customers to resolve issues promptly.
• Handle inquiries via chat and email.
• Collaborate with team members for better customer experience.

Responsibilities

• Resolve customer issues swiftly and effectively.
• Contact customers via chat and email.
• Work with team to improve customer satisfaction.

Job description

Description

• Engage with customers to resolve issues promptly and effectively.
• Handle customer inquiries and complaints via chat and email.
• Collaborate with team members to enhance customer experience.

1. No Mock Call, No Versant needed — Fully Virtual Process until Job Offer
2. Quick application process: 30–50 minutes
3. No BPO experience required — but experienced applicants are welcome
4. Laptop or desktop is needed for the virtual process

Benefits

Government Mandated Benefits

• 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

• Job Training

Time Off & Leave

• Sick Leave, Vacation Leave