Urgent Hiring - CSR (Customer Service)

Crescendo Staffing and Business Consulting Inc.; Taguig; Remote; PHP 246,000 - 357,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Job Training

Sick Leave

Vacation Leave

Job summary

A staffing and consulting firm is looking for individuals to engage with customers and resolve issues effectively. In this role, you will handle inquiries and complaints via chat and email while collaborating with your team to enhance the customer experience. Although no BPO experience is required, experienced candidates are welcome. The process is fully virtual, allowing for flexibility, and includes job training and various benefits such as sick and vacation leave.

Qualifications

• Experience in customer service is a plus.
• Ability to handle inquiries via chat and email.
• Strong teamwork skills to enhance customer experience.

Responsibilities

• Engage with customers to resolve issues promptly and effectively.
• Handle customer inquiries and complaints via chat and email.
• Collaborate with team members to enhance customer experience.

Job description

Description

• Engage with customers to resolve issues promptly and effectively.
• Handle customer inquiries and complaints via chat and email.
• Collaborate with team members to enhance customer experience.

1. No Mock Call, No Versant needed — Fully Virtual Process until Job Offer
2. Quick application process: 30–50 minutes
3. No BPO experience required — but experienced applicants are welcome
4. Laptop or desktop is needed for the virtual process

Benefits

Government Mandated Benefits

• 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

• Job Training

Time Off & Leave

• Sick Leave, Vacation Leave