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Benefits offered by this job
13th Month Pay
Employee Loan
Pag-Ibig Fund
Paid Holidays
Job Training
Sick Leave
Vacation Leave
Job summary
A staffing and consulting firm is seeking candidates for a customer service role. This position focuses on engaging with customers to resolve issues, handling inquiries via chat and email, and collaborating with a team to enhance the customer experience. The process is fully virtual, with no mock call or experience required, making it accessible for everyone. Government-mandated benefits, such as 13th month pay and sick leave, are provided for employees.
Qualifications
Customer-facing communication
Problem-solving.
Team collaboration.
Responsibilities
Engage with customers to resolve issues promptly and effectively.
Handle customer inquiries and complaints via chat and email.
Collaborate with team members to enhance customer experience.
Job description
Description
Engage with customers to resolve issues promptly and effectively.
Handle customer inquiries and complaints via chat and email.
Collaborate with team members to enhance customer experience.
No Mock Call, No Versant needed — Fully Virtual Process until Job Offer
Quick application process: 30–50 minutes
No BPO experience required — but experienced applicants are welcome
Laptop or desktop is needed for the virtual process