URGENT: Customer Service Representative (CSR)

HCL Technologies Philippines Inc; Taguig; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

15% Night Differential

13th Month Pay (pro-rated)

HMO on Day 1

Life Insurance

Government Benefits: SSS, Pag-IBIG, PH

Job summary

HCL Technologies Philippines Inc is hiring Customer Service Representatives to support a fast-growing logistics company. This pioneer CSR role offers competitive pay and Day 1 benefits.

Join a dynamic team to provide accurate, friendly support via phone, handle inquiries, and ensure timely resolution of issues. Onsite work in Metro Manila with flexible shifts and career growth opportunities.

Qualifications

• Good communication skills are required.
• Must be able to provide accurate and professional support.
• Willing to work onsite and adapt to shifting schedules.

Responsibilities

• Provide accurate, friendly, and professional support
• Handle inquiries via phone call
• Ensure timely and efficient issue resolution
• Maintain quality standards and follow process guidelines

Skills

Good communication skills

Education

HS/SHS Graduate or College Level

Job description

WE ARE HIRING: Customer Service Representatives (CSR)

Join our Pioneer – Competitive Pay + Day 1 Benefits!

Are you ready to start a rewarding career in a pioneer CSR role? Be part of a dynamic team supporting a fast‑growing logistics company. Enjoy competitive pay, strong benefits, and real career growth opportunities!

Benefits

• 15% Night Differential

• 13th Month Pay (pro‑rated)

• HMO on Day 1

  • Up to ₱150,000 coverage

  • +3 FREE dependents

• Life Insurance (employee only)

• Government Benefits: SSS, Pag‑IBIG, PhilHealth

Leave Benefits

• 24 Total Leave Credits

  • 12 Vacation Leaves (carry‑over allowed)

  • 12 Sick Leaves

    • 3 Hospitalization Leaves

    • 8 Convertible to cash

Qualifications

• HS/SHS Graduate or College Level

• With 1 year BPO experience

• Good communication skills

• Willing to work onsite (if applicable)

• Open to shifting schedules

• Provide accurate, friendly, and professional support

• Handle inquiries via phone call

• Ensure timely and efficient issue resolution

• Maintain quality standards and follow process guidelines