(URGENT) Business Intelligence Manager- WFM

Gratitude Philippines; Manila; Hybrid; PHP 893,000 - 1,228,000; Full time

Job summary

Gratitude Philippines is seeking an experienced Business Intelligence Manager for a WFM role in Manila, with a hybrid work setup and shifting schedule. The position requires leadership of BI initiatives and a strong background in AI-enabled analytics, plus at least 1–2 years of managerial experience.

The role emphasizes driving innovative BI solutions, managing a BI team, and shaping the department's strategic direction within a fast-paced environment.

Qualifications

• With knowledge in using OpenAI Codex or Claude Co-work/Code, or any AI initiative.
• With knowledge in tech stack, programming languages.
• At least 1–2 years of experience in managerial role (Business Intelligence).

Responsibilities

• Drives development of new solutions for programs, complex projects, processes or activities.
• Leads a team of Specialists with full employee lifecycle responsibility.

Skills

OpenAI Codex

Claude Co-work/Code

Programming languages

BI management

Job description

Job Title: Business Intelligence Manager- WFM
Salary:80K to 110K Package
Work setup: Hybrid and Shifting schedule
Location: McKinley 6, McKinley Hill, Fort Bonifacio, Taguig City
HC: 1
***Former employee of Teleperformance – not eligible for rehire, either directly or through a third party**

JOB DESCRIPTION

Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.
Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists, sometimes with several hierarchical levels, with full employee lifecycle responsibility.

Non-negotiable requirements

• With knowledge in using OpenAI Codex or Claude Co-work/Code, or any AI initiative
• With knowledge in tech stack, programming languages
• At least 1-2 years of experience in managerial role (Business Intelligence )

Recruitment process

Recruitment process and the next steps after endorsement Validation– interview with Hiring Manager