Universal Trainer

Datamatics CMS PH; Pasig; Presencial; PHP 240 000 - 420 000; Tempo integral

Resumo da oferta

Datamatics CMS PH is seeking a Universal Trainer to design and deliver learning programs that enhance employee skills and performance. You will work with subject matter experts to create engaging content and adapt programs to organizational needs, then deliver in-person, virtual, and e-learning sessions.

The role requires assessing learning outcomes through quizzes and feedback, maintaining records, and collaborating with HR to build individual development plans.

Qualificações

• Bachelor's degree in Education, Training and Development or related field.
• Proven experience as a trainer or in a similar role.
• Proficiency in instructional design and adult learning principles.
• Experience with training technology and content development.

Responsabilidades

• Develop and update training materials with subject matter experts.
• Deliver in-person, virtual, and e-learning sessions.
• Manage 20 calls per month for SME project support.
• Assess learning outcomes using quizzes and feedback.
• Maintain session records, attendance, and performance.
• Collaborate with managers to create individual development plans.
• Incorporate best practices and evaluate training effectiveness.

Conhecimentos

Strong communication & presentation

LMS & e-learning tools

Organizational & time management

Adaptability to learning styles

Empathetic & patient

Interpersonal & facilitation

Formação académica

Bachelor's degree in Education/Training & Development

Ferramentas

Learning Management Systems (LMS)

E-learning tools

Descrição da oferta de emprego

A Trainer is responsible for facilitating learning and development programs to enhance the skills, knowledge, and performance of employees within an organization. Trainers use various instructional techniques to ensure that participants acquire the required competencies to meet organizational goals and objectives.

Key Responsibilities:

Job Description Universal Trainer

• 1. Training Program Development
  • o Collaborate with instructional designers or subject matter experts to create and update training materials.
  • o Adapt training programs to meet organizational needs.
• 2. Training Delivery
  • o Conduct in-person, virtual, and e-learning training sessions.
  • o Ensure engaging and interactive learning experiences.
• 3. Phone Time
  • o Dedicate 20 calls a month (5 calls per week) when not training a batch.
  • o Phone time may increase or decrease depending on evaluation and business/project needs.
  • o Calls will be audited by the quality team. As an SME for the project, the trainer is expected to adhere to the
  • quality standards and achieve the required passing score. Should areas of opportunity be identified, the
  • trainer and manager will need to collaborate to address these issues. The trainer is expected to be fully
  • capable of handling the project training effectively.
  • o Stay updated on real-time processes and product knowledge.
• 4. Participant Assessment
  • o Evaluate training effectiveness through quizzes, tests, and feedback.
  • o Provide constructive feedback to participants.
• 5. Training Documentation
  • o Maintain records of sessions, attendance, and performance.
  • o Keep training materials up to date.
• 6. Individual Development Plans
  • o Work with managers and HR to create employee development plans.
  • o Stay updated on industry best practices and improve training programs.
• 8. Feedback and Evaluation
  • o Gather feedback to enhance training content and methods.

Qualifications:

• Bachelors degree in education, Training and Development, or a related field. Relevant certifications are a plus.
• Proven experience as a trainer or in a similar role.
• Strong communication and presentation skills.
• Knowledge of instructional design and adult learning principles.
• Proficiency in using training technology, learning management systems, and e-learning tools.
• Strong organizational and time management skills.
• Adaptability to different learning styles and needs.

Personal Attributes:

• Patient and empathetic.
• Excellent interpersonal and facilitation skills.
• Enthusiasm for helping others learn and grow.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.

Trainers play a vital role in fostering employee development and ensuring that the workforce is equipped with the necessary skills to contribute to the organization's success. The specific focus and requirements of the role may vary depending on the organization and industry.