UKG Pro Consultant

Accenture in the Philippines; Taguig; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Accenture in the Philippines leads business and technology outcomes for assigned programs and projects, driving successful delivery through standard tools and processes. You will monitor and control service levels, collaborating with cross-functional teams to align scope with client requirements.

The role emphasizes expert program management, risk mitigation, and timely updates to senior management, ensuring programs meet business objectives and budgets across Manila and Cebu.

Qualifications

• Requires expert proficiency in Program/Project Management.
• Strong knowledge of project management methodologies and best practices.
• Experience with project management tools and software.
• Ability to align project objectives with business goals and customer requirements.
• Excellent leadership and communication skills for cross-functional collaboration.
• Proven track record of delivering programs on time and within budget.
• Experience in managing and controlling service level agreements.
• Diagnosing and resolving software issues within enterprise applications.

Responsibilities

• Lead and oversee the successful delivery of programs, projects, or contracted services.
• Utilize standard tools and methodologies to plan, execute, monitor, and control activities.
• Collaborate with cross-functional teams to define scope, objectives and deliverables.
• Manage risks, issues, and dependencies with mitigation strategies.
• Monitor and report progress to stakeholders and senior management.

Skills

Program/Project Management

Leadership

Communication

Risk management

Stakeholder reporting

Root cause analysis

Documentation

UKG Pro Workforce Management

Enterprise applications

Performance monitoring

Education

Bachelor’s degree in Program/Project Management or related field

Tools

UKG Pro Workforce Management

Project management tools

Job description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary:

As a Program/Project Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

Roles & Responsibilities:

• Lead and oversee the successful delivery of assigned programs, projects, or contracted services, ensuring business and technology outcomes are achieved.
• Utilize standard tools, methodologies, and processes to plan, execute, monitor, and control program/project activities.
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables, ensuring alignment with business goals and customer requirements.
• Manage project risks, issues, and dependencies, implementing mitigation strategies to ensure successful project delivery.
• Monitor and report on project progress, providing regular updates to stakeholders and senior management.

Professional & Technical Skills:

• Required Skill: Expert proficiency in Program Project Management.
• Additional Must To Have Skills: Strong knowledge of project management methodologies and best practices.
• Additional Good To Have Skills: Experience with project management tools and software.
• Solid understanding of business and technology outcomes, with the ability to align project objectives with organizational goals.
• Excellent leadership and communication skills, with the ability to effectively collaborate with cross-functional teams.
• Proven track record of successfully delivering programs, projects, or contracted services on time and within budget.
• Strong analytical and problem-solving skills, with the ability to identify and address project risks and issues.
• Experience in managing and controlling service level agreements.
• Proficient in UKG Pro Workforce Management.
• Strong knowledge of workforce management principles and software support methodologies.
• Experience in diagnosing and resolving software issues within enterprise applications.
• Ability to analyze system logs and performance metrics to identify root causes.
• Excellent communication skills to facilitate collaboration across diverse teams.
• Proficient in documenting technical solutions and support procedures.

Additional Information:

• The candidate should have at least 5 years of experience in Program Project Management.
• The ideal candidate will possess a strong educational background in Program and Project Management or a related field.
• This position is based in Manila and Cebu.