UC Infrastructure Engineer with ITIL & Security Focus

QBE Insurance; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

QBE Insurance in Cebu City is recruiting for a Full-time IT Infrastructure role to build, administer, support, and maintain Unified Communications infrastructure in line with corporate policies.

You will collaborate with a team of specialists to translate architectural designs into operational plans, ensure seamless service delivery, and work with third parties to deliver infrastructure services effectively to meet business needs.

Qualifications

• Necessary Qualifications include: Tertiary Degree or equivalent combination of education and work experience.

Responsibilities

• Maintain the security, confidentiality and integrity of information systems through compliance with relevant legislation and regulations.
• Take ownership of problems and proactively resolve technical issues, ensuring solutions meet business requirements.
• Design, implement and operate IT infrastructure technologies and solutions.
• Create system designs to meet defined business needs, working with stakeholders to translate business problems into technical designs.
• Understand and identify problems, analyse and provide appropriate solutions.
• Maintain focus on the whole life of service delivery, ensuring IT products and vendors deliver services.
• Demonstrate lateral thinking to troubleshoot and resolve technical issues across various technology capabilities.
• Visualise ideal user services and explore different design approaches.
• Collaborate with stakeholders to deliver outstanding customer experiences through technical expertise.
• Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions. Mitigate risks in delivery while keeping to agreed plan and timeframes.

Skills

Communication

Critical Thinking

Customer Service

Disaster Recovery

Information Security

Stakeholder Management

IT Infrastructure

Risk Management

Troubleshooting

Strategic Planning

Education

Tertiary Degree or equivalent

Job description

QBE Insurance in Cebu City is recruiting for a Full-time IT Infrastructure role to build, administer, support, and maintain Unified Communications infrastructure in line with corporate policies.

You will collaborate with a team of specialists to translate architectural designs into operational plans, ensure seamless service delivery, and work with third parties to deliver infrastructure services effectively to meet business needs.