Travel & Hospitality Representative - Call Center Agent

Neksjob Corporation; Philippines; On-site; PHP 239,000 - 286,000; Full time

Job summary

Neksjob Corporation in Cebu City is seeking Customer Service Representatives for a Travel and Hospitality Account. The role focuses on assisting customers with inquiries, reservations, and hospitality services while delivering excellent support.

Successful applicants will work onsite in Cebu with shifting schedules. Strong English skills and basic computer skills are required; at least 1 year in a customer service or call center environment is preferred.

Qualifications

• 1+ year of customer service or call center experience.
• Strong written and verbal communication in English.
• Able to adapt to shifting schedules and onsite work.

Responsibilities

• Assist customers with travel-related inquiries, reservations and booking concerns.
• Provide hospitality support and resolve issues to ensure customer satisfaction.

Skills

Customer service

English communication

Problem solving

Basic computer skills

Education

High School Graduate

Job description

Company: Neksjob Corporation
Location: Cebu City, Cebu
Salary: Up to ₱23,500 per month
Work Setup: Full-time, Onsite

Job Description

We are looking for customer-focused individuals to join our team as Customer Service Representatives for a Travel and Hospitality Account in Cebu City. Successful applicants will assist customers with travel-related inquiries, reservations, booking concerns, and other hospitality services while providing excellent customer support.

Qualifications

At least 1 year of customer service or call center experience

High School Graduate (old curriculum) or Senior High School Graduate

Good English communication skills

Basic computer skills

Willing to work onsite and on shifting schedules

Strong customer service and problem-solving skills