Customer Service Representative- Travel & Hospitality Account

Neksjob Corporation; Philippines; On-site; PHP 239,000 - 286,000; Full time

Job summary

Neksjob Corporation in Cebu City, Cebu is seeking Customer Service Representatives for a Travel and Hospitality account. This full-time, onsite role involves assisting customers with travel inquiries, reservations, and hospitality-related concerns with a focus on service quality.

The position requires at least 1 year in customer service or call center, good English communication, basic computer skills, and willingness to work shifting schedules onsite.

Qualifications

• At least 1 year of customer service or call center experience.
• High School Graduate (old curriculum) or Senior High School Graduate.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.
• Strong customer service and problem-solving skills.

Responsibilities

• Assist customers with travel-related inquiries, reservations, booking concerns, and other hospitality services while providing excellent customer support.
• Support customers with travel-related questions and issues to ensure a smooth experience.

Skills

Customer service

English communication

Problem solving

Basic computer skills

Education

High School Graduate (old curriculum)

Job description

Company: Neksjob Corporation
Location: Cebu City, Cebu
Salary: Up to ₱23,500 per month
Work Setup: Full-time, Onsite

Job Description

We are looking for customer-focused individuals to join our team as Customer Service Representatives for a Travel and Hospitality Account in Cebu City. Successful applicants will assist customers with travel-related inquiries, reservations, booking concerns, and other hospitality services while providing excellent customer support.

Qualifications

At least 1 year of customer service or call center experience

High School Graduate (old curriculum) or Senior High School Graduate

Good English communication skills

Basic computer skills

Willing to work onsite and on shifting schedules

Strong customer service and problem-solving skills