Financial & Travel Associate. Customer service Call Center.

Recruitify_HR; Pasay; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm is seeking a Financial & Travel Associate to assist clients with travel arrangements and manage financial transactions effectively. The ideal candidate will have a Bachelor’s degree and 1-3 years of experience in customer service or travel-related roles. This role, located on-site in Pasay, offers a dynamic work environment and multiple benefits, including an equity incentive plan and annual company trips.

Qualifications

• 1–3 years of experience in customer service or travel-related roles.
• Ability to work in a fast-paced call center environment.

Responsibilities

• Assist clients with travel arrangements including booking flights, hotels, and transportation.
• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Process financial transactions related to travel bookings accurately and securely.
• Deliver timely updates and communications regarding travel itineraries and changes.
• Maintain accurate records of client interactions and transactions for future reference.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Detail-oriented

Proficiency in CRM software

Proficiency in travel booking systems

Education

Bachelor’s degree in Business Administration or related field

Job description

Financial & Travel Associate. Customer Service Call Center.

On-site - Pasay

1-3 Yrs Exp

Bachelor

Full-time

Job Description

The role involves helping clients arrange travel, booking flights, hotels, and transportation while maintaining accurate financial transactions.

Responsibilities

• Assist clients with travel arrangements including booking flights, hotels, and transportation.
• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Process financial transactions related to travel bookings accurately and securely.
• Deliver timely updates and communications regarding travel itineraries and changes.
• Maintain accurate records of client interactions and transactions for future reference.

Benefits

• Equity Incentive Plan, Performance Bonus, Incentives.
• HMO.
• Annual Company Trip, Free Meals, Sleeping Quarters.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Business Administration, Travel Management, or a related area.
• Experience Level: 1–3 years in customer service or travel-related roles.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in using customer relationship management (CRM) software and travel booking systems.
• Qualities and Traits: Detail-oriented with excellent problem-solving abilities.
• Working Conditions: Ability to work in a fast-paced call center environment.

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