Finance & Travel Customer Support Specialist

Recruitify_HR; Tarlac City; On-site; PHP 200,880 - 267,840; Full time

Job summary

Recruitify_HR is seeking a customer service professional to assist clients with financial inquiries and travel arrangements. You will answer questions, help with booking, changes, and cancellations, and ensure accurate information.

You will maintain detailed records of interactions, resolve issues promptly, and collaborate with finance and travel teams to deliver great service in a fast-paced environment.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1-3 years
• Skills and Competencies: Strong communication and problem-solving skills
• Responsibilities and Duties: Ability to multitask and handle high-pressure situations

Responsibilities

• Provide exceptional customer service to clients regarding financial inquiries and travel arrangements.
• Assist customers with booking, changing, or canceling travel itineraries.
• Address and resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with finance and travel teams to ensure accurate information is provided.

Skills

Strong communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Recruitify_HR is seeking a customer service professional to assist clients with financial inquiries and travel arrangements. You will answer questions, help with booking, changes, and cancellations, and ensure accurate information.

You will maintain detailed records of interactions, resolve issues promptly, and collaborate with finance and travel teams to deliver great service in a fast-paced environment.