Travel Booking Sales Agent — Commission & Training

Golden Century Marketing

Cagayan de Oro

On-site

PHP 240,000 - 360,000

Full time

14 days+
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Benefits offered by this job

Competitive commission
Training and development
Team environment

Job summary

Golden Century Marketing in Cagayan de Oro, Misamis Oriental is seeking a Booking Sales Agent to handle inbound calls, respond to enquiries, and process travel and leisure bookings. This full-time role focuses on delivering an exceptional customer experience and processing bookings, payments, and modifications efficiently.

You will maintain accurate customer records in our systems, identify opportunities to offer additional services, and contribute to a collaborative team environment.

Qualifications

  • Excellent customer service skills with the ability to build rapport and provide a personalised experience.
  • Strong communication and active listening skills to understand customer needs.
  • Demonstrated proficiency in using booking systems and managing customer data.
  • Attention to detail and the ability to multitask in a fast-paced environment.
  • Genuine interest in the travel and leisure industry and a passion for creating memorable customer experiences.
  • Preferably 1–2 years of experience in a similar sales or customer service role.

Responsibilities

  • Answering inbound customer calls and responding to enquiries about our products and services.
  • Providing detailed information about travel packages, availability, and pricing.
  • Processing bookings, payments, and modifications for travel and leisure services.
  • Maintaining accurate records and updating customer information in our systems.
  • Proactively identifying opportunities to offer additional services to enhance the customer experience.
  • Contributing to a positive team environment and supporting your colleagues.

Skills

Customer service
Active listening
Communication
Data management
Attention to detail
Travel interest

Job description

Golden Century Marketing in Cagayan de Oro, Misamis Oriental is seeking a Booking Sales Agent to handle inbound calls, respond to enquiries, and process travel and leisure bookings. This full-time role focuses on delivering an exceptional customer experience and processing bookings, payments, and modifications efficiently.

You will maintain accurate customer records in our systems, identify opportunities to offer additional services, and contribute to a collaborative team environment.

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