Travel Booking Sales Agent — Commission & Training

Golden Century Marketing; Cagayan de Oro; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive commission

Training and development

Team environment

Job summary

Golden Century Marketing in Cagayan de Oro, Misamis Oriental is seeking a Booking Sales Agent to handle inbound calls, respond to enquiries, and process travel and leisure bookings. This full-time role focuses on delivering an exceptional customer experience and processing bookings, payments, and modifications efficiently.

You will maintain accurate customer records in our systems, identify opportunities to offer additional services, and contribute to a collaborative team environment.

Qualifications

• Excellent customer service skills with the ability to build rapport and provide a personalised experience.
• Strong communication and active listening skills to understand customer needs.
• Demonstrated proficiency in using booking systems and managing customer data.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Genuine interest in the travel and leisure industry and a passion for creating memorable customer experiences.
• Preferably 1–2 years of experience in a similar sales or customer service role.

Responsibilities

• Answering inbound customer calls and responding to enquiries about our products and services.
• Providing detailed information about travel packages, availability, and pricing.
• Processing bookings, payments, and modifications for travel and leisure services.
• Maintaining accurate records and updating customer information in our systems.
• Proactively identifying opportunities to offer additional services to enhance the customer experience.
• Contributing to a positive team environment and supporting your colleagues.

Skills

Customer service

Active listening

Communication

Data management

Attention to detail

Travel interest

Job description

Golden Century Marketing in Cagayan de Oro, Misamis Oriental is seeking a Booking Sales Agent to handle inbound calls, respond to enquiries, and process travel and leisure bookings. This full-time role focuses on delivering an exceptional customer experience and processing bookings, payments, and modifications efficiently.

You will maintain accurate customer records in our systems, identify opportunities to offer additional services, and contribute to a collaborative team environment.