Transformation Project Manager — Hybrid, AI & Automation

Gratitude Philippines; Quezon City; Hybrid; PHP 1,015,560 - 1,216,440; Full time

Benefits offered by this job

1–2 days WFH per week

HMO + coverage for 3 dependents upon hire

Job summary

A leading consulting firm is seeking an Associate Business Consultant to support project management and transformation initiatives in Quezon City. The role requires a proactive individual with strong organizational skills and a minimum of 3 years of relevant experience in the BPO industry. Candidates familiar with automation tools and project management methodologies will excel in this hybrid position, which involves 4 days onsite each week. Competitive compensation and health benefits included.

Qualifications

• Minimum of 3 years of experience in a project management or operations role in a BPO.
• Familiarity with automation tools, speech analytics, and CCaaS platforms.
• Must be a Filipino resident.

Responsibilities

• Support Senior Manager in planning and monitoring strategic projects.
• Create and maintain detailed project plans.
• Act as a point of contact for project updates.

Skills

Strong organizational skills

Excellent communication skills

Problem-solving mindset

Analytical skills

Familiarity with project management tools

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Project

JIRA

Smartsheet

Job description

A leading consulting firm is seeking an Associate Business Consultant to support project management and transformation initiatives in Quezon City. The role requires a proactive individual with strong organizational skills and a minimum of 3 years of relevant experience in the BPO industry. Candidates familiar with automation tools and project management methodologies will excel in this hybrid position, which involves 4 days onsite each week. Competitive compensation and health benefits included.