Transformation Project Lead — AI & Automation in BPO

Recruitify_HR; Quezon City; Híbrido; PHP 1.015.560 - 1.216.440; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

12 days work from home per week

HMO coverage for 3 dependents upon hire

Descripción de la vacante

A leading consultancy firm in Quezon City is seeking an Associate Business Consultant to support project management and transformation initiatives. You will collaborate with senior management, manage multiple projects, and leverage automation tools and AI technologies. Candidates must have a degree in a related field and at least 3 years of BPO experience. The role offers a hybrid work setup with flexibility across various time zones.

Formación

• 3+ years in project management or operations in a BPO or shared services environment.
• Familiarity with automation tools, speech analytics, and AI technologies.
• Strong organizational skills and ability to manage multiple priorities.

Responsabilidades

• Collaborate with the Senior Manager to define project objectives and deliverables.
• Assist in creating and maintaining project plans, tracking timelines and resources.
• Conduct risk assessments and develop mitigation strategies.

Conocimientos

Project Management

Automation Tools

Speech Analytics

AI Technologies

Communication

Organizational Skills

Educación

Bachelor’s degree in Business Administration or related field

Herramientas

Microsoft Project

JIRA

Smartsheet

Descripción del empleo

A leading consultancy firm in Quezon City is seeking an Associate Business Consultant to support project management and transformation initiatives. You will collaborate with senior management, manage multiple projects, and leverage automation tools and AI technologies. Candidates must have a degree in a related field and at least 3 years of BPO experience. The role offers a hybrid work setup with flexibility across various time zones.