Transformation Project Lead — AI & Automation in BPO

Recruitify_HR; Quezon City; Híbrido; PHP 1 015 560 - 1 216 440; Tempo integral

Vantagens oferecidas por esta oferta de emprego

12 days work from home per week

HMO coverage for 3 dependents upon hire

Resumo da oferta

A leading consultancy firm in Quezon City is seeking an Associate Business Consultant to support project management and transformation initiatives. You will collaborate with senior management, manage multiple projects, and leverage automation tools and AI technologies. Candidates must have a degree in a related field and at least 3 years of BPO experience. The role offers a hybrid work setup with flexibility across various time zones.

Qualificações

• 3+ years in project management or operations in a BPO or shared services environment.
• Familiarity with automation tools, speech analytics, and AI technologies.
• Strong organizational skills and ability to manage multiple priorities.

Responsabilidades

• Collaborate with the Senior Manager to define project objectives and deliverables.
• Assist in creating and maintaining project plans, tracking timelines and resources.
• Conduct risk assessments and develop mitigation strategies.

Conhecimentos

Project Management

Automation Tools

Speech Analytics

AI Technologies

Communication

Organizational Skills

Formação académica

Bachelor’s degree in Business Administration or related field

Ferramentas

Microsoft Project

JIRA

Smartsheet

Descrição da oferta de emprego

A leading consultancy firm in Quezon City is seeking an Associate Business Consultant to support project management and transformation initiatives. You will collaborate with senior management, manage multiple projects, and leverage automation tools and AI technologies. Candidates must have a degree in a related field and at least 3 years of BPO experience. The role offers a hybrid work setup with flexibility across various time zones.